What are the responsibilities and job description for the IT Engineer position at Gridware?
About Gridware
Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everything and the consequences can be dire when it fails: wildfires burn, land is destroyed, property is damaged, and lives are lost.
Our team created an advanced sensing system to continuously analyze critical grid behavior. Utilizing high-precision sensor arrays and intelligence, our system identifies and preemptively mitigates faults. The technology has been proven with utilities to bolster safety, enhance reliability, and reduce outages. The demand for power will only increase. We protect the grid of today while we build the grid of tomorrow.
Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in San Francisco, California.
About the Role
Are you an IT professional who thrives on taking ownership of projects from start to finish? Do you enjoy designing seamless employee experiences while keeping security at the forefront? If so, we want you on our team!
As an IT Engineer, you will be responsible for IT initiatives that enhance productivity, collaboration, and security across our organization. You will work autonomously, making strategic decisions that directly impact employee experience, IT infrastructure, and cybersecurity.
\n- IT infrastructure projects – Agree on scope and develop execution plans with the Infosec Lead, then implement solutions.
- Enhance Employee Experience – Implement and manage tools that make day-to-day work smoother, ensuring employees have secure, efficient access to the systems they need.
- Security-First Approach – Identify and mitigate risks by designing and enforcing security best practices, including access controls, endpoint protection, and compliance measures.
- Optimize IT Infrastructure – Configure, maintain, and improve IT systems (hardware, software, and cloud solutions) to support a modern, high-performing workforce.
- Automate & Streamline – Develop automation and integrations that reduce IT friction and enhance user experience.
- Provide Technical Expertise – Act as a trusted advisor, helping teams navigate IT challenges with innovative, practical solutions.
- Monitor & Troubleshoot – Analyze system performance, proactively identify potential issues, and resolve incidents swiftly.
- Technical Mastery – Strong knowledge of IT infrastructure, cloud platforms, security protocols, and endpoint management.
- Security Awareness – Experience implementing security best practices in areas such as access control, authentication, and compliance.
- Problem-Solving Mindset – Quick thinker who can troubleshoot issues and drive resolution efficiently.
- Automation Enthusiast – Experience with scripting, APIs, or automation tools to optimize IT processes.
- User-Centric Approach – Passion for improving the employee experience through well-designed IT solutions.
- Clear Communicator – Ability to explain technical concepts in a way that non-technical teams can understand.
- Experience with MDM (e.g., Intune, Kandji) and IAM solutions.
- Knowledge of cybersecurity frameworks and compliance standards.
- Familiarity with cloud platforms like Azure and AWS.
- Experience with collaboration tools (Slack, Zoom, etc.).
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training
Salary : $100,000 - $113,000
