What are the responsibilities and job description for the GREETER position at Grieco Nissan of Delray Beach?
About Us
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 new and used dealerships throughout the United States and Canada, and plans to continue expansion in the U.S.
Summary
Our Greeters are front-line representatives for the dealership. In this role you will be responsible for greeting customers as they enter the showroom, registering them for their visit in our CRM, and directing them to the appropriate sales associate for assistance. She/he must represent the dealership in a professional manner at all times, by telephone or in person.
Essential Duties
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 new and used dealerships throughout the United States and Canada, and plans to continue expansion in the U.S.
Summary
Our Greeters are front-line representatives for the dealership. In this role you will be responsible for greeting customers as they enter the showroom, registering them for their visit in our CRM, and directing them to the appropriate sales associate for assistance. She/he must represent the dealership in a professional manner at all times, by telephone or in person.
Essential Duties
- Greets showroom customers and determines the nature of their visit
- Register customers in our CRM (DealerSocket)
- Communicates with guests in a professional, friendly and efficient manner
- Answers basic customer inquiries. Refer more extensive inquiries to Sales Manager as appropriate
- Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
- Greets customers in the service department during morning rush hour and obtains basic customer information.
- 8-hour shift including weekends
- 2 days off/week
- Customer service experience preferred
- A basic understanding of HGreg and our sales process
- Excellent interpersonal and communication skills
- Basic computer aptitude
- Friendly attitude
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid Time Off
- Paid Group Term Life Insurance
- Paid Training to promote professional growth
- Employee Assistance Program (EAP)
- Supplemental Personal Accident Insurance
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sit and/or stand interchangeably throughout the day.
- Sit and/or stand for long periods at a time.
- Use hands, fingers and arms continually, frequently and throughout the day.
- Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
- Pick-up, lift and carry items that may exceed 50 pounds.
- Operate and drive vehicles or equipment in a safe manner.
