Field Service Technician

**Join Our Team as a Field Service Technician!

**

Are you a skilled technician with a passion for hands-on work? We are looking for a dedicated Field Service Technician to join our team. In this role, you'll perform on-site service calls for industrial equipment, handling both mechanical and electrical troubleshooting and repairs. You'll also install upgraded components on legacy equipment. This position involves traveling locally to customer sites 80% of the time, with 20% of travel requiring overnight stays. 

**Key Responsibilities:

**

• **On-Site Service Calls:

  ** Travel to customer sites to perform repairs, installations, preventive maintenance, and troubleshooting of industrial equipment and machinery. Address both mechanical and electrical issues efficiently and accurately.

• **Customer Interaction:

  ** Interface directly with customers, ensuring a positive service experience. Communicate effectively to explain technical issues and solutions in a clear and professional manner, fostering strong customer relationships.

• **Technical Troubleshooting:

  ** Perform in-depth troubleshooting of mechanical, electrical, and control systems, diagnosing problems and implementing repairs or adjustments as needed.

• **Blueprint and Schematic Interpretation:

  ** Read and interpret blueprints, wiring diagrams, and electrical schematics to assist with diagnostics and repairs, ensuring all work is performed according to specifications and safety standards.

• **Documentation and Reporting:

  ** Complete detailed service reports after each visit, including descriptions of issues, repairs performed, parts used, and any follow-up recommendations. Maintain accurate records of all service work conducted.

• **Travel and Logistics:

  ** Manage your travel schedule to ensure timely arrival at customer locations. Handle any necessary travel logistics, including overnight stays and travel arrangements when required.

• **Professionalism:

  ** Represent the company in a professional manner at all times, maintaining a positive and customer-oriented attitude. Provide technical support to customers while maintaining high standards of quality and safety.

**Qualifications:

**

• High school diploma or equivalent required; technical certification or vocational training in industrial equipment, mechanical or electrical engineering, or a related field is highly preferred.

• Proven hands-on experience in troubleshooting, repairing, and maintaining industrial equipment, including both mechanical and electrical systems.

• Strong understanding of blueprints, electrical schematics, and technical manuals.

• Ability to work independently and manage time efficiently while meeting deadlines.

• Excellent communication skills, with the ability to explain complex technical issues to non-technical customers.

• Valid driver’s license and a clean driving record.

• Ability to lift, carry, and transport tools and equipment as needed (up to 25 lbs.).

• Ability to travel locally and occasionally overnight to remote customer locations.

• Strong attention to detail and problem-solving skills.

• Previous experience in a customer-facing role is highly desirable.

**Working Conditions:

**

• 80% of local travel to customer sites, with 20% of travel requiring overnight stays.

• Must be comfortable working in a variety of industrial environments.

• Occasional overtime and weekend work may be required based on service demands.

**Benefits:

**

• Medical, dental, vision insurance

• Life insurance

• 401(k)

• Profit sharing

• Paid holidays

If you're ready to bring your expertise and join a team that values challenge, passion, integrity, quality and work-life balance, we want to hear from you!

**Equal Opportunity Statement 

**

Grieve is proud to be an equal opportunity workplace and is an affirmative action employer.

You should be proficient in:

• Industrial and Manufacturing Engineering
• Equipment Troubleshooting
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Electrical Systems Diagnostics & Repair
• Preventive Maintenance & Inspection
• Excellent Communication Skills
• Experience in a Manufacturing Environment
• Blueprint Reading

Salary info:

$31.25 - $40.87 / hr

Salary : $31 - $41