What are the responsibilities and job description for the Industrial Equipment Service Specialist position at Grieve Corp.?
A Day in the Life of an Industrial Equipment Service Specialist
Imagine starting your day with the satisfaction of knowing you'll be solving complex mechanical and electrical puzzles. As an Industrial Equipment Service Specialist, you'll be on the road about 80% of the time, bringing expert solutions directly to the customers' doorsteps. Whether it's performing troubleshooting on control systems or installing cutting-edge upgrades, your role revolves around precision and expertise.
What You'll Be Doing:
- Travel and Service Visits: Head out to various customer locations to execute installations, repairs, and preventive maintenance on sophisticated machinery. Your extensive knowledge in mechanical and electrical systems will ensure challenges are tackled effectively.
- Customer Engagement: Engage with clients to provide transparent insights into equipment issues and solutions, fostering client trust and satisfaction.
- Complex Diagnoses: Delve into intricate problems, using blueprints and schematics to guide repairs and enhance system performance.
- Report Mastery: Post-service documentation is pivotal; you'll capture every detail from initial faults to the parts used.
- Logistical Leadership: Organize your travel itinerary to ensure smooth journeys to customer sites, with occasional overnight excursions.
- Professional Integrity: Your representation of our company shines through your commitment to quality service and professionalism.
Your Credentials:
- A high school diploma; further technical training is advantageous.
- Hands-on experience with industrial machinery repair, blending both mechanical and electrical proficiencies.
- Proficient in reading and using complex technical documents.
- Adept at working independently, managing time, and meeting deadlines.
- Clear communicator, adept at breaking down technical terms for customers.
- Holder of a valid driver’s license.
- Physical readiness to handle equipment up to 25 lbs.
- Willingness to travel and, at times, stay overnight.
- A passion for precision and problem-solving is imperative.
- Experience interacting directly with customers is value-added.
Working Environment:
- Local travel dominates the work routine, complemented by occasional overnight commitments.
- Flexibility to work in vibrant industrial settings and tackle overtime when needed.
Perks of the Position:
- Comprehensive medical, dental, and vision plans.
- Life insurance options.
- A robust 401(k) plan.
- Profit sharing and paid vacations.
If you aspire to contribute to an impactful team that values expertise, integrity, and quality, we're eager to connect with you.
Equal Opportunity Statement
Grieve is proud to be an equal opportunity workplace and is an affirmative action employer.
Preferred Skills:
- Proficient in Industrial and Manufacturing Engineering
- Competence in Equipment and Electrical System Troubleshooting
- Skilled in Mechanical Diagnostics
- Keen on Preventive Maintenance & Inspection
- Exemplary Communication Skills
- Exposure to a Manufacturing Environment
- Expert Blueprint Interpretation