What are the responsibilities and job description for the Senior Director, Production & Client Services position at Griffin Fire?
Who we are…
BMF is a global integrated creative marketing agency known for humanizing brands in unexpected, inspiring, and impactful ways. With headquarters in NYC and offices in Miami, Los Angeles, and London, we specialize in event design & production, brand marketing, marketing strategy, sponsorships, talent management & bookings, publicity, and social media & influencer relations. We elevate brands who seek a relevant role in cultural conversations important to their audiences; our global client roster includes Marriott International, Visa, Gucci, Jack Daniel's, SPANX, Poppi, Monkey 47, Lamborghini, Japan Airlines and more.
Who we want…
Our growing and dynamic UK team is looking for a senior, experienced Senior Director of Production & Client Services to oversee production and project delivery across UK and European markets. This hybrid role blends departmental leadership (50%), executive production oversight (25%), and senior client service management (25%), ensuring high-caliber project execution and client satisfaction.
As a Senior Director of Production & Client Services, you have extensive experience in leading and producing integrated campaigns and experiential activations across multiple markets. You can manage multiple priority projects simultaneously, balancing the big picture with hands-on execution. You have a proven track record in client services, ensuring seamless project delivery, organic account growth, and strong client relationships. You excel in leading teams, overseeing budgets, and ensuring operational efficiency within an agency setting.
What you will do…
Production & Operations Management
- Oversee all production and delivery of UK and European projects, ensuring feasibility, quality, and budget adherence.
- Provide departmental leadership and process evolution to streamline production workflows and improve efficiency.
- Champion best-in-class production methodologies, ensuring strict adherence to BMF’s key event documents (budgets, activation decks, recap decks, run of shows, workback schedules, and vendor contact lists).
- Work closely with the finance team to ensure cash flow planning, cost control, and project profitability.
- Develop and implement resource planning strategies, balancing full-time and freelance talent against project pipelines.
- Lead production staff recruitment, onboarding, and ongoing mentorship to cultivate top-tier talent.
- Provide senior production oversight for major brand activations, events, and multi-channel campaigns.
Senior Client Services & Business Growth
Pre-Contract Production Support & Pitches
Minimum Requirements
What we offer…
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