What are the responsibilities and job description for the Associate Director, IT Infrastructure position at Grifols Shared Services North America, Inc?
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Summary :
The Associate Director, IT Infrastructure, manages teams who perform the design, development, implementation, and ongoing maintenance of Grifols IT infrastructure platforms. This role provides technical guidance and leadership to project teams and staff in evaluating infrastructure suitability, capabilities, and options. Develops processes supporting the development, implementation, monitoring, and maintenance of software and / or hardware platforms to ensure infrastructure performance and availability. Guides staff investigation of emerging methods and technologies to develop and propose new approaches and changes to IT infrastructure strategic and operational plans.
Primary responsibilities for role :
Relationship Management, Planning, and Strategic Alignment
- Establishes and manages strategic relationships with IT and business partners to ensure IT plans and development efforts are well aligned with business goals.
- Participates in the definition, development, and maintenance of IT strategic and operational plans that support Grifols’ mission, values, and business objectives.
- Builds and enables a team who establish effective and trusting working relationships with all of their business and IT partners.
- Continuously improves knowledge of business processes, industry trends, and IT systems to better communicate IT capabilities and support IT solutions and architecture development.
- Contributes to the development and management of the IT project portfolio.
- Engages regularly with IT leadership, peers, and other technical staff to effectively implement and integrate new technologies and applications on a local and a global level.
- Manages relationships with external service provider management supporting areas of responsibility; monitors contractor performance and takes corrective action as needed.
- Collaborates with peers to plan strategies for the evolution of the enterprise architecture, ensuring IT's ability to support future business needs.
Project Delivery and Management
IT Operational Support
Knowledge Sharing and Consulting
IT Service Delivery and Process Capabilities Assurance - Common to all IT Roles
Talent Management and Results Delivery - Common to all IT Management Roles
Knowledge, Skills & Abilities :
Requires Advanced level of skill and experience in :
MS Office products
Requirements testing and traceability methods
Accounting principles and practices
Validation tools and methodologies
Requires Excellent level of skill and experience in :
Knowledge of Grifols business processes
Leadership, mentoring, and coaching
Project management methodologies and practices
Estimating, budgeting, and forecasting
Negotiating and influencing
Change and adoption management
Risk management
Written and spoken communications
Process improvement principles
Cross-functional team management
Requires Expert level of skill and experience in :
Knowledge of IT services, processes, and operating models
More than one specific area of IT technology platforms
System lifecycle management
Root cause analysis
Analyzing and solving problems independently
Empowerment and accountability
Interpersonal relationship management
External service provider management and best practices
Requires Exceptional level of skill and experience in :
Accountability, productivity, and time management
Working independently as well as within a team environment
Networking and collaboration
Proficiency in English required; ability to communicate effectively in Spanish desirable
Education :
Bachelor’s degree in Information Systems, Information Technology, Computer Science, Engineering, Business Administration or related field. May require documented training and certification in specific technologies or platforms.
Experience :
Typically requires a minimum of 5 years of related experience. Project or technical leadership experience required. Supervisory or management experience is preferred.
Equivalency :
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and / or competencies may be considered in place of the stated requirements. Example : If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.
Pay Scale :
The estimated pay scale for the Associate Director, IT Infrastructure role based in Los Angeles California, is $155,000.00-$170,000.00 per year. Additionally, the position is eligible to participate in the company bonus pool. We offer a wide variety of benefits including, but not limited to : Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
Occupational Demands :
Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues. Ability to apply abstract principles to solve complex conceptual issues.
Third Party Agency and Recruiter Notice :
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants, including those with arrests or conviction records, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Learn more about Grifols ()
Req ID : 521498
Type : Regular Full-Time
Job Category : Information Technology
Salary : $155,000 - $170,000
