Patient Access Liaison

The role of the Patient Access Liaison (PAL) is to minimize Prolastin®-C Liquid access and reimbursement barriers for Alpha-1 patients and health care providers . They will accomplish this by executing the market access reimbursement plan in the assigned geographic area with physicians, office staff and institutional customers. The PAL will work closely with internal and external partners including HCPs and their staff, Market Access, the US Pulmonary National Sales Director and Regional Sales Directors and SP/Hub partners in the field, supporting accounts in resolving reimbursement issues and concerns. The PAL is expected to have a deep working knowledge of both public and private payer policies within their market, as it relates to Prolastin-C coverage and access. This position will serve as subject matter expert on payer/reimbursement matters, patient services and pharmacy processes and requirements.

RESPONSIBILITIES:

Proactively educate prescriber office personnel to facilitate patient access via in person and virtual interactions.
Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial)
Champion and manage the appropriate utilization of patient support services and reimbursement programs to ensure compliance with legal and regulatory requirements.
Collaborate closely with the Grifols payor team to understand payer policies and facilitate patient access.
Ensure providers understand prior authorization requirements, appeals processes and clinical criteria, including technology options for electronic submission of PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements.
Enhance awareness and understanding of patient support offerings and specialty pharmacy (SP) processes. Ensure these solutions are optimized to support the patient's journey and deliver excellent patient and provider experience.
Reactively address patient specific issues and provide timely issue resolution across geography.
Closely collaborate with Hub/SP account management team to directly solve any customer-related issues.
Builds productive, professional relationships with customers in targeted accounts to address Prolastin-C market access issues.
Compliance

QUALIFICATIONS:

BA/BS Degree, BSN, Advanced degree or PharmD preferred and at least 2 years of rare disease, specialty pharmacy, pharma and/or biopharmaceutical experience.
Minimum of 3-5 years of experience calling on field-based customers, with proven ability to build strong relationships with healthcare professionals.
Extensive knowledge of medication access channels.
Strong functional knowledge of specialty pharmacy and health insurance and benefits with a demonstrated expert understanding of insurance eligibility benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs
Proven ability to thrive in both an independent setting and within a collaborative cross functional environment
Ability to travel and cover large multistate geography territories; > 50% travel required, must reside within assigned territory and near a major airport

The estimated pay scale for this role that is based Remotely is $110,000 per year. Additionally, the position is eligible to participate in the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws.

Location: NORTH AMERICA : USA : DC-Washington
NORTH AMERICA : USA : FL-Altamonte Springs
NORTH AMERICA : USA : FL-Boca Raton
NORTH AMERICA : USA : FL-Clearwater
NORTH AMERICA : USA : FL-DeLand
NORTH AMERICA : USA : FL-Ft Myers
NORTH AMERICA : USA : FL-Ft Walton Bch
NORTH AMERICA : USA : FL-Ft. Lauderdale
NORTH AMERICA : USA : FL-Gainesville
NORTH AMERICA : USA : FL-Hollywood
NORTH AMERICA : USA : FL-Jacksonville
NORTH AMERICA : USA : FL-Kissimmee
NORTH AMERICA : USA : FL-Melbourne
NORTH AMERICA : USA : FL-Miami
NORTH AMERICA : USA : FL-Miami
NORTH AMERICA : USA : FL-Ocala
NORTH AMERICA : USA : FL-Orlando
NORTH AMERICA : USA : FL-Panama City
NORTH AMERICA : USA : FL-Pensacola
NORTH AMERICA : USA : FL-Royal Palm Beach
NORTH AMERICA : USA : FL-Sarasota
NORTH AMERICA : USA : FL-St. Petersburg
NORTH AMERICA : USA : FL-Tallahassee
NORTH AMERICA : USA : FL-Winter Haven
NORTH AMERICA : USA : GA-Albany
NORTH AMERICA : USA : GA-Athens
NORTH AMERICA : USA : GA-Atlanta
NORTH AMERICA : USA : GA-Augusta
NORTH AMERICA : USA : GA-Columbus
NORTH AMERICA : USA : GA-Hinesville
NORTH AMERICA : USA : GA-Macon
NORTH AMERICA : USA : GA-Marietta
NORTH AMERICA : USA : GA-Norcross
NORTH AMERICA : USA : GA-Savannah
NORTH AMERICA : USA : GA-Statesboro
NORTH AMERICA : USA : GA-Stonecrest
NORTH AMERICA : USA : GA-Valdosta
NORTH AMERICA : USA : IN-Anderson
NORTH AMERICA : USA : IN-Gary
NORTH AMERICA : USA : IN-Griffith
NORTH AMERICA : USA : IN-Hammond
NORTH AMERICA : USA : IN-Indianapolis
NORTH AMERICA : USA : IN-Merrillville
NORTH AMERICA : USA : IN-South Bend
NORTH AMERICA : USA : IN-Terre Haute
NORTH AMERICA : USA : KS-Kansas City
NORTH AMERICA : USA : KS-Olathe
NORTH AMERICA : USA : KS-Topeka
NORTH AMERICA : USA : KS-Wichita
NORTH AMERICA : USA : LA-Alexandria
NORTH AMERICA : USA : LA-Baton Rouge
NORTH AMERICA : USA : LA-Houma
NORTH AMERICA : USA : LA-Lafayette
NORTH AMERICA : USA : LA-Lake Charles
NORTH AMERICA : USA : LA-Monroe
NORTH AMERICA : USA : LA-New Orleans
NORTH AMERICA : USA : LA-Ruston
NORTH AMERICA : USA : LA-Shreveport
NORTH AMERICA : USA : MA-Boston
NORTH AMERICA : USA : MA-Fall River
NORTH AMERICA : USA : MA-Medford
NORTH AMERICA : USA : MA-Worcester
NORTH AMERICA : USA : MD-Baltimore
NORTH AMERICA : USA : MD-Frederick
NORTH AMERICA : USA : ME-Lewiston
NORTH AMERICA : USA : ME-Maine
NORTH AMERICA : USA : MI-Battle Creek
NORTH AMERICA : USA : MI-Detroit
NORTH AMERICA : USA : MI-Farmington Hills
NORTH AMERICA : USA : MI-Flint
NORTH AMERICA : USA : MI-Inkster
NORTH AMERICA : USA : MI-Kalamazoo
NORTH AMERICA : USA : MI-Lansing
NORTH AMERICA : USA : MI-Muskegon
NORTH AMERICA : USA : MI-Port Huron
NORTH AMERICA : USA : MI-Saginaw
NORTH AMERICA : USA : MO-Cape Girardeau
NORTH AMERICA : USA : MO-Columbia
NORTH AMERICA : USA : MO-Independence
NORTH AMERICA : USA : MO-Kansas City
NORTH AMERICA : USA : MO-Springfield
NORTH AMERICA : USA : MO-St Joseph
NORTH AMERICA : USA : MO-St. Louis
NORTH AMERICA : USA : MS-Hattiesburg
NORTH AMERICA : USA : MS-Jackson
NORTH AMERICA : USA : MS-Meridian
NORTH AMERICA : USA : NC-Asheville
NORTH AMERICA : USA : NC-Atlantic Beach
NORTH AMERICA : USA : NC-Benson
NORTH AMERICA : USA : NC-Charlotte
NORTH AMERICA : USA : NC-Clayton
NORTH AMERICA : USA : NC-Durham
NORTH AMERICA : USA : NC-Fayetteville
NORTH AMERICA : USA : NC-Gastonia
NORTH AMERICA : USA : NC-Goldsboro
NORTH AMERICA : USA : NC-Greenville
NORTH AMERICA : USA : NC-Jacksonville
NORTH AMERICA : USA : NC-Kannapolis
NORTH AMERICA : USA : NC-North Carolina
NORTH AMERICA : USA : NC-RTP
NORTH AMERICA : USA : NC-Raleigh
NORTH AMERICA : USA : NC-Wilmington
NORTH AMERICA : USA : NC-Winston Salem
NORTH AMERICA : USA : NE-Kearney
NORTH AMERICA : USA : NE-Lincoln
NORTH AMERICA : USA : NE-Omaha
NORTH AMERICA : USA : NJ-Atlantic City
NORTH AMERICA : USA : NJ-Camden
NORTH AMERICA : USA : NJ-Cherry Hill
NORTH AMERICA : USA : NJ-Freehold
NORTH AMERICA : USA : NJ-New Brunswick
NORTH AMERICA : USA : NJ-Newark
NORTH AMERICA : USA : NJ-Toms River
NORTH AMERICA : USA : NJ-Trenton
NORTH AMERICA : USA : PA-Allentown
NORTH AMERICA : USA : PA-Dickson City
NORTH AMERICA : USA : PA-Erie
NORTH AMERICA : USA : PA-Fairless Hills
NORTH AMERICA : USA : PA-Harrisburg
NORTH AMERICA : USA : PA-Lancaster
NORTH AMERICA : USA : PA-Lehigh Valley
NORTH AMERICA : USA : PA-McKeesport
NORTH AMERICA : USA : PA-Penn Hills
NORTH AMERICA : USA : PA-Philadelphia
NORTH AMERICA : USA : PA-Pittsburgh
NORTH AMERICA : USA : PA-Reading
NORTH AMERICA : USA : PA-Wilkes-barre
NORTH AMERICA : USA : PA-Williamsport
NORTH AMERICA : USA : RI-Cranston
NORTH AMERICA : USA : SC-Charleston
NORTH AMERICA : USA : SC-Clemson
NORTH AMERICA : USA : SC-Columbia
NORTH AMERICA : USA : SC-Greenville
NORTH AMERICA : USA : SC-Greenwood
NORTH AMERICA : USA : SC-Myrtle Beach
NORTH AMERICA : USA : SC-Rock Hill
NORTH AMERICA : USA : SC-Sumter
NORTH AMERICA : USA : TN-Chattanooga
NORTH AMERICA : USA : TN-Clarksville
NORTH AMERICA : USA : TN-Cookeville
NORTH AMERICA : USA : TN-Jackson
NORTH AMERICA : USA : TN-Johnson City
NORTH AMERICA : USA : TN-Kingsport
NORTH AMERICA : USA : TN-Knoxville
NORTH AMERICA : USA : TN-Memphis
NORTH AMERICA : USA : TN-Murfreesboro
NORTH AMERICA : USA : TN-Nashville
NORTH AMERICA : USA : TX-Abilene
NORTH AMERICA : USA : TX-Amarillo
NORTH AMERICA : USA : TX-Arlington
NORTH AMERICA : USA : TX-Austin
NORTH AMERICA : USA : TX-Beaumont
NORTH AMERICA : USA : TX-Brownsville
NORTH AMERICA : USA : TX-Bryan
NORTH AMERICA : USA : TX-Carrollton
NORTH AMERICA : USA : TX-Channelview
NORTH AMERICA : USA : TX-College Station
NORTH AMERICA : USA : TX-Corpus Christi
NORTH AMERICA : USA : TX-Dallas
NORTH AMERICA : USA : TX-Del Rio
NORTH AMERICA : USA : TX-Eagle Pass
NORTH AMERICA : USA : TX-Edinburg
NORTH AMERICA : USA : TX-El Paso
NORTH AMERICA : USA : TX-FT Worth
NORTH AMERICA : USA : TX-Fort Worth
NORTH AMERICA : USA : TX-Ft. Worth
NORTH AMERICA : USA : TX-Garland
NORTH AMERICA : USA : TX-Houston
NORTH AMERICA : USA : TX-Humble
NORTH AMERICA : USA : TX-Killeen
NORTH AMERICA : USA : TX-Lancaster
NORTH AMERICA : USA : TX-Laredo
NORTH AMERICA : USA : TX-Leon Valley
NORTH AMERICA : USA : TX-Longview
NORTH AMERICA : USA : TX-Lubbock
NORTH AMERICA : USA : TX-Lufkin
NORTH AMERICA : USA : TX-McAllen
NORTH AMERICA : USA : TX-Mission
NORTH AMERICA : USA : TX-Nacogdoches
NORTH AMERICA : USA : TX-Odessa
NORTH AMERICA : USA : TX-PA-Port Arthur
NORTH AMERICA : USA : TX-San Angelo
NORTH AMERICA : USA : TX-San Antonio
NORTH AMERICA : USA : TX-San Marcos
NORTH AMERICA : USA : TX-Temple
NORTH AMERICA : USA : TX-Texarkana
NORTH AMERICA : USA : TX-Victoria
NORTH AMERICA : USA : TX-Waco
NORTH AMERICA : USA : TX-While Settlement
NORTH AMERICA : USA : TX-Wichita Falls
NORTH AMERICA : USA : VA-Arlington
NORTH AMERICA : USA : VA-Bristol
NORTH AMERICA : USA : VA-Charlottesville
NORTH AMERICA : USA : VA-Chesapeake
NORTH AMERICA : USA : VA-Danville
NORTH AMERICA : USA : VA-Danville
NORTH AMERICA : USA : VA-FUTURE
NORTH AMERICA : USA : VA-Hampton
NORTH AMERICA : USA : VA-Harrisonburg
NORTH AMERICA : USA : VA-Newport News
NORTH AMERICA : USA : VA-Norfolk
NORTH AMERICA : USA : VA-Portsmouth
NORTH AMERICA : USA : VA-Richmond
NORTH AMERICA : USA : VA-Roanoke
NORTH AMERICA : USA : VA-Winchester
NORTH AMERICA : USA : WI - Green Bay
NORTH AMERICA : USA : WI-Kenosha
NORTH AMERICA : USA : WI-Madison
NORTH AMERICA : USA : WI-Menasha
NORTH AMERICA : USA : WI-Milwaukee:USHOME - Home Address

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