What are the responsibilities and job description for the Receptionist position at Grinnell State Bank?
Primary Role: Manages telephone calls and services walk in traffic.
Main Responsibilities:
1. Greets customers and directs them to the proper department or employee. Answers general questions relating to financial institution services.
2. Answers incoming telephone calls, ascertains callers needs and/or the subject of their calls and transfers them to the proper department or or person; takes accurate messages as necessary and ensures delivery to intended party.
3. Performs a variety of general clerical tasks at or near the console, such as completing forms, maintaining files, light typing and stuffing envelopes.
4. Ensures reception area is neat and orderly, and that forms and other display items are stocked and well maintained.
5. Assists other departments as needed during peak hours.
6. Performs other duties as assigned.
Requirements:
1. High School diploma or equivalent.
2. 6 months clerical experience in an office, preferably as a receptionist.
3. Have knowledge in basic computer skills and Microsoft office.
4. Good written and oral communication skills.
5. Must be able to interact well with co-workers in a team-based environment.
6. Must be able to interact with customers in a manner that promotes the Bank.
7. Have good problem solving skills.
8. Able to multitask and prioritize in a limited amount of time.
9. Excellent organization and communication skills with attention to detail.
10. Knowledge of general banking policies/procedures and good understanding of financial institution products and services.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Clerical: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
Ability to Commute:
- Grinnell, IA 50112 (Required)
Work Location: In person
Salary : $17 - $19