Administrative Assistant

Administrative Assistant

Grippin Donlan Pinkham

South Burlington, VT 05403

Our Firm:

Grippin Donlan Pinkham, located in South Burlington, is one of the largest CPA firms in Vermont offering a full service of accounting and consulting services. We are looking for a reliable, well organized Administrative Assistant. This position reports to the Office Manager and is responsible for the overall administrative tasks of the office, which include client support, and assisting Partners and Professional Staff with administrative tasks.

Job Summary:

This staff member works closely with both clients and other team members, and is responsible for professionally representing the firm in person, over the phone, and through electronic communications. They are the primary staff member responsible for assembling and delivering client tax returns, both electronically and in paper form. Additionally, they are tasked with collecting signed documents from clients, e-filing returns, and ensuring proper uploading of documents to the client’s file.

Responsibilities include:

• Tax season processes of pre-assembly, assembly, project tracking
• Electronic document filling and management
• E-file client tax returns and follow-up to ensure the filing was accepted
• Maintain and update client database as needed
• Assist clients with accessing the firm’s electronic portal, including troubleshooting issues
• Ability to cross-train and learn others’ administrative responsibilities to provide backup assistance as needed
• Answer phones and greet clients when they come into the firm
• General administrative duties including but not limited to filing, scanning, copying, faxing, cleaning, mailings, word processing
• Occasional trips to the local Post Office are sometimes required

Requirements:

We’re looking for a candidate who is proficient in computer programs such as Microsoft Outlook, Word, Excel, and Adobe, and can quickly learn new software. You should be detail-oriented, highly organized, and able to manage multiple tasks efficiently. Strong communication skills, proper grammar, and professionalism are key, especially when answering phones, directing calls, and interacting with both clients and staff. You’ll be trusted to handle sensitive information with the highest level of integrity, confidentiality, and security. Additionally, you should demonstrate a proactive approach and the ability to resolve issues effectively.

Additional Information

This is a full time, in office position. General office hours are 8:00 AM to 5:00 PM Monday through Friday. During tax season, typically January through April, and September and October, overtime and Saturday work may be required.

Please submit a cover letter and resume when applying. Resumes without cover letters will not be considered.

The above statements are intended to outline the general nature and level of work performed by individuals in this position. They are not meant to be an exhaustive list of all responsibilities, duties, and skills required. Staff may be asked to perform tasks outside of their regular responsibilities on occasion, as needed to support the firm’s operations.

Job Type: Full-time

Pay: $19.50 - $21.50 per hour, depending on experience

Benefits:

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Paid professional development training

Schedule:

• 8 hour shift (during tax season, shifts may be longer, especially at a tax deadline)

Work Remotely:

• No

Experience:

· Microsoft Office: 1 year (preferred)

· Customer service: 1 year (preferred)

Job Type: Full-time

Pay: $19.50 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• South Burlington, VT 05403 (Required)

Ability to Relocate:

• South Burlington, VT 05403: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22