What are the responsibilities and job description for the Home Care Operations Manager position at Griswold Home Care Company Office?
Are you a strategic leader with a knack for driving operational excellence? Do you thrive in a fast-paced environment where efficiency, accountability, and results are paramount? If so, we want you on our team! We are seeking a dynamic Operations Manager to head up our soon-to-open office in Bucks County, PA, ensuring superior service delivery and business growth. This is a unique opportunity to take the lead in launching and managing a brand-new location for our expanding organization.
About Us: At Griswold, we're dedicated to empowering individuals to enjoy the freedom they desire and the peace of mind they deserve. Our commitment to "live assured" is the driving force behind everything we do, and it's a promise we confidently uphold thanks to our exceptional team members like you.
Compensation: $65,000 - $70,000
What we expect from you:
- Establish and oversee operations for our new Bucks County office, driving efficiency and performance.
- Develop and implement strategies to drive service excellence and client satisfaction.
- Oversee scheduling, staffing, and compliance to maintain seamless care delivery.
- Analyze operational data and metrics to identify opportunities for growth and improvement.
- Enforce company policies and state regulations to ensure top-tier care standards.
- Drive recruitment, training, and retention initiatives to build a high-performing team.
- Cultivate relationships with clients, families, and community partners to expand agency reach.
- Manage budgets, optimize costs, and ensure financial sustainability.
- Participate in on call schedule.
What you can expect from us:
- Flexible time off including 8 Paid Holidays, 6 Wellness Days, 2 Volunteer days to give back & vacation days that increase with tenure
- Comprehensive benefits package, which includes medical, dental, and vision insurance
- Continuing Education & Professional Development Training
- 401k Retirement Plan with Employer Match
- Paid Family Leave
- Additional benefits include – Life Insurance, Pet Insurance, Short and Long Term Disability insurance, Legal benefits, Flexible Spending Account, etc.
You will be successful in the role if you have:
- Proven experience in operations management, preferably in home care, healthcare, or a service-driven industry.
- Strong leadership skills with a results-oriented and problem-solving mindset.
- Excellent ability to manage multiple priorities with a focus on execution and follow-through.
- Experience with scheduling software, compliance regulations, and process improvement.
- Exceptional communication and interpersonal skills.
- Bachelor’s degree in Business, Healthcare Administration, or a related field preferred.
- Ability to pass all hiring criteria as defined by company standards and/or state regulations, along with reliable transportation, valid driver’s license and valid car insurance.
- Ability to be culture ambassador & ambition to grow with the company.
Join Our Team: At Griswold Home Care, you'll join a team dedicated to delivering independence and peace of mind to our communities. We're committed to fostering diversity, equity, and inclusion in all operations and providing a discrimination-free workplace. Explore more about Griswold Home Care and our brand evolution on our website: https://www.griswoldhomecare.com/brand-evolution/.
Ready to make a meaningful impact? Apply now and become part of our dynamic team at Griswold!
Salary : $65,000 - $70,000
