What are the responsibilities and job description for the Customer Service Representative-Insurance position at Gronski Lehman Insurance Agency?
Company Description
Gronski Lehman Insurance Agency in Williamsport, Pennsylvania, is a merged entity of Gronski Insurance and Lehman Insurance, established in 1977. Specializing in auto, home, life, and commercial insurance, the agency aims to provide exceptional service to its customers. Principal agent John Gronski, with over 37 years of insurance experience, leads the agency and serves more than 5,000 clients with a dedicated team.
Role Description
This is a full-time on-site role as a Customer Service Representative-Insurance at Gronski Lehman Insurance Agency in Williamsport, PA. The role involves providing excellent customer service, support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong communication and interpersonal skills
- Ability to handle customer inquiries and resolve issues effectively
- Detail-oriented and organized approach to work
- Previous experience in insurance or related field is a plus
- High school diploma or equivalent required
Salary : $19 - $26