What are the responsibilities and job description for the Customer Account Representative position at GrooGlobal?
Entry-Level Position | Miami Lakes | Onsite Position
We are seeking a motivated and enthusiastic Customer Account Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
As a Customer Account Representative you would be responsible for ensuring great customer service, understanding customer needs and recommend appropriate solutions. We are looking for candidates with strong communication skills and a strong work ethic. You will have the opportunity to travel and network with many people out of state.
Day-to-Day Responsibilities:
- You'll help our clients increase their market share and brand awareness through these upbeat, positive interactions.
- You'll take pride in the level of your customer service! It's the sort of service that you want your customers talking to others about.
- You'll be guiding customers through the sales and post-sale process to ensure their longevity and satisfaction.
- Able to work weekends
- Daily customer service/sales interactions face to face
- Salesforce / Customer Service tracking
- Updated lead tracking and client and customer service tracking
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High School Diploma
Salary : $800 - $1,500