What are the responsibilities and job description for the Irrigation Service Manager position at Grooms Irrigation Company?
Overview
The Irrigation Service Manager (ISM) is responsible for scheduling and directing personnel and resources to deliver high-quality, cost-effective irrigation services to clients. ISMs also assist the office staff with estimating, design, and client meetings as necessary. In addition, ISMs will sell irrigation services to clients. The ISM will oversee a team of Irrigation Technicians and maintain direct communication with them. This role includes training and developing these technicians, as well as providing daily operational scheduling and guidance.
Duties
- Sales and Marketing to continue growth in our service department
- Engage in regular communication with office staff to understand client needs.
- Learn how to de-escalate and resolve customer concerns effectively.
- Manage all irrigation services, coordinating necessary materials, personnel, equipment, and subcontractors to ensure quality work.
- Inspect properties prior to scheduled services to create tailored action plans.
- Monitor all aspects of the irrigation system after installation and services, identifying any issues that arise.
- When necessary, assist crews on-site to meet work and scheduling demands.
- Collaborate with the owners to identify staffing needs, hire new crew members, and create daily crew schedules.
- Communicate with, counsel, train, discipline, evaluate, and develop growth plans for employees. - Provide hands-on training and support to crew members, covering proper equipment operation, pruning techniques, safety protocols, and quality standards.
- Maintain and manage all necessary administrative systems, including time sheets, job databases, and service schedules.
- Order materials as needed and monitor associated costs and deliveries.
- Request purchase orders and utilize them in accordance with company guidelines.
Join our team as a Service Manager where your expertise will contribute significantly to our success while ensuring customer satisfaction remains at the forefront of our operations.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Oklahoma City, OK 73131 (Required)
Work Location: In person
Salary : $50,000 - $70,000