What are the responsibilities and job description for the Lube Service Advisor position at Groove Subaru?
Job Description
Job Description
Description : Job Summary :
We are seeking a friendly and detail-oriented Lube Advisor to join our service team. As a Lube Advisor, you will be the first point of contact for customers needing routine maintenance services, such as oil changes, tire rotations, and fluid checks. Your role is to provide exceptional customer service, recommend necessary services, and ensure that every vehicle is maintained to the highest standard.
If you have a passion for cars and enjoy interacting with customers, this is a great opportunity to grow your career in the automotive industry!
Key Responsibilities :
- Greet customers warmly and assess their vehicle maintenance needs.
- Recommend appropriate services based on manufacturer guidelines and vehicle condition.
- Provide clear and accurate cost estimates for lube and basic maintenance services.
- Communicate customer concerns and service requests to technicians.
- Ensure a smooth flow of vehicles through the lube bay.
- Monitor service progress and update customers on timelines.
- Build trust and maintain positive relationships with customers to encourage repeat business.
Requirements :
