What are the responsibilities and job description for the Boutique Sales Associate position at Groovy's?
Schedule
Must be available to work Tuesdays through Saturdays between the hours of 10AM-6PM. Closed Sundays and Mondays.
Job Summary
We are looking for a Retail Sales Associate with an energetic personality to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to style and sale outfits, create customer relationships and promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and service details)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Complete customer transactions
- Complete customer returns
- Coordinate with the sales team to provide excellent customer service (especially during peak times)
- Inform customers about discounts, special offers, event details and our Groovy's Rewards program
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Open and close the store in the absence of the Store Manager
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Requirements
- Work well in both a team environment and independently
- At least 2 years of retail sales experience
- Must be able to stand for long periods of time
- Must be able to lift 30 pounds
- Must be able to work Saturdays
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Application Question(s):
- Are you available to work on Saturdays?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Rockwall, TX 75087 (Required)
Ability to Relocate:
- Rockwall, TX 75087: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17