What are the responsibilities and job description for the Automotive Customer Service Representative position at Grote Automotive?
Build Your Career in a Customer-Centric Sales Role
Are you a people person with a talent for customer service and sales? Do you thrive in a fast-paced environment where you can help customers while earning competitive pay? If so, Grote Automotive wants you on our team.
We are looking for a Customer Service Representative (Sales-Focused) to assist customers with their automotive service and product needs. No prior automotive experience is required. All you need are strong communication skills, a positive attitude, and a commitment to providing excellent service.
Responsibilities
- Provide friendly and helpful service to customers, answering questions and addressing concerns.
- Recommend products and services that best fit customer needs.
- Process transactions, schedule appointments, and follow up to ensure customer satisfaction.
- Educate customers about service options, promotions, and warranties.
- Work as part of a team to achieve and exceed sales and customer service goals.
- Handle customer concerns professionally and find solutions that work for them.
- Stay informed about company policies, promotions, and available services.
Qualifications
- Strong customer service skills with the ability to engage and assist customers.
- Previous experience in customer service, sales, or retail is preferred but not required.
- Ability to multitask and stay organized in a fast-paced environment.
- A team player who is motivated, goal-oriented, and eager to succeed.
- Basic computer skills for scheduling and transactions.
- A positive attitude and a willingness to learn.
What We Offer
- Competitive pay with performance-based bonuses.
- Ongoing training and career growth opportunities.
- Health, dental, and vision insurance options.
- Employee discounts on services and products.
- A friendly, supportive work environment.
If you are looking for a customer-focused sales role with great earning potential, we want to hear from you. Apply today and start your journey with Grote Automotive.
Job Type: Full-time
Pay: $2,500.00 - $9,600.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Moline, IL 61265 (Preferred)
Ability to Relocate:
- Moline, IL 61265: Relocate before starting work (Preferred)
Work Location: In person
Salary : $2,500 - $9,600
