What are the responsibilities and job description for the General Manager position at Ground Builders?
Ground Builders is a premier landscaping company dedicated to redefining outdoor living. We pride ourselves on our commitment to quality, innovation, and exceptional customer service. We have a dedicated ten-year game plan to become a regional leader in the landscaping industry by building a scalable model with streamlined processes focused on enhancing our customers' experience.
We are seeking a dynamic and results-driven General Manager to join our leadership team. In this pivotal role, you will execute the company’s vision, drive business development, and ensure operational excellence. This position requires strong leadership skills and the ability to coordinate major functions, including sales, marketing, operations, and finance. Along with a desire to live out our values of: Excellence, Positivity, Integrity, and Collaboration.
POSITION RESPONSIBILITIES
- TEAM LEADERSHIP: Mentor and lead department managers, fostering a collaborative and high-performing team environment. Develop and implement strategic plans that align with company goals and objectives. Act as a conduit between the leadership team and staff, ensuring clear and effective communication across all levels.
- OPERATIONAL OVERSIGHT: Ensure all processes align with the company’s goals and strategic objectives. Manage daily operations, ensuring efficiency in service delivery, resource allocation, and project management. Monitor key performance indicators to ensure daily activities align with long-term objectives. Key growth goals include: 15% growth YOY, 80% of positions filled within 24 months, and documenting 80% of core processes within 24 months.
- ISSUE RESOLUTION: Identify and resolve operational issues promptly, fostering a proactive problem-solving culture. Remain adaptable and seek out opportunities for improvement and innovation within the organization. Address interdepartmental conflicts and facilitate decision-making processes.
- FINANCIAL MANAGEMENT: Oversee budgeting, forecasting, and financial reporting to ensure profitability and sustainability. Identify and pursue new business opportunities to drive growth and profitability.
KNOWLEDGE, SKILLS, & ABILITY
- KNOWLEDGE: Bachelor’s degree in Business Management, Horticulture, Construction, or a related field; advanced degree preferred. Minimum of 5 years in a management or leadership role, such as General Manager, Operations Manager, Field Manager, Construction Manager, or similar role preferably in the landscaping, construction, or service industry. Experience creating and achieving financial plans. Prior experience with EOS (Entrepreneurial Operating System) is preferred, and an entrepreneurial spirit displayed in self-motivation and professional growth.
- SKILLS: Proven ability to lead and motivate teams, with strong conflict resolution skills. Excellent verbal and written communication skills for engaging with clients, employees, and stakeholders. Experience in budget management and financial analysis. Familiarity with landscaping software and project management tools. Strong analytical and problem-solving skills. Ability to adapt to a dynamic environment and thrive under pressure through a commitment to excellence.
- ABILITY: This role is onsite and requires reporting to our office in Waterloo, NE. A valid driver’s license and ability to pass a felony/misdemeanor background and driving (Motor Vehicle Record) check.
We are a growing and ambitious company that works to care for our employees with an ambitious benefits program: $50k employer-paid life insurance, retirement plan with match up to 3%, health insurance, paid holidays, 2 weeks (80 hours) paid time off (after 6 months), and a paid week off between Christmas and New Years. If you are seeking a chance to grow in a new environment, apply today to learn more!
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