What are the responsibilities and job description for the Manager position at Grounded?
Grounded is a first-of-its-kind destination in Downtown Mesquite—a hybrid retail lounge offering collectible minerals, curated house plants, and a cozy coffee and wine bar. Designed as a place to slow down and stay a while, Grounded blends hospitality, retail, and intentional community-building into one warm and welcoming space.
We are seeking a thoughtful, service-oriented Manager to lead daily operations, support our growing team, and help create a consistently meaningful experience for every guest.
Key Responsibilities
- Lead and support a small team, fostering a positive work environment that reflects our mission and values.
- Oversee daily operations including opening and closing duties, shift scheduling, and task delegation.
- Monitor and manage inventory for both lounge and retail, placing timely orders and minimizing waste.
- Deliver excellent guest service—resolving concerns, responding to questions, and ensuring guests feel seen and valued.
- Maintain accuracy and accountability in all cash handling and POS operations.
- Train and onboard new staff, reinforcing Grounded’s hospitality standards and workflow systems.
- Collaborate with ownership to improve processes, identify needs, and support business growth.
Qualifications
- Leadership experience in retail, fast casual, or hospitality settings (café, plant shop, boutique, etc.).
- Warm and professional demeanor with a strong guest service mindset.
- Experience managing a team, scheduling shifts, and overseeing day-to-day operations.
- Comfortable multitasking and staying calm under pressure.
- Familiarity with POS systems (Toast or similar preferred).
- Sales experience and knowledge of plants, minerals, or wine is a bonus—but not required.
- Strong communication skills and a proactive, solution-oriented attitude.
About You
You love creating experiences that make people feel at home. You’re detail-oriented but flexible, and you find joy in guiding others. You’re not afraid to jump in wherever needed, and you’re excited about building something new—from the ground up.
To apply: Please send your resume and a short note about why Grounded resonates with you to hello@groundedloungetx.com
Job Types: Full-time, Part-time
Pay: $42,000.00 - $45,000.00 per year
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Mesquite, TX 75149 (Required)
Ability to Relocate:
- Mesquite, TX 75149: Relocate before starting work (Required)
Work Location: In person
Salary : $42,000 - $45,000