Cafe Manager

Qualified candidates:

• Minimum two years food & beverage experience, preferably in fast paced full-service restaurant or hotel.
• Proven experience in a food & beverage supervisory role in a full-service restaurant or similar environment.
• Experience working in coffee shop highly desired
• Proficient knowledge of all matters related to the proper administration of food service operations.
• Certification as Food Service Manager or other as required by State, County or Local regulations or ability to obtain such certification.
• Demonstrates Ability to train and coach team members to excel in their roles .
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Effective problem-solving skills and ability to assess and react to operation challenges .
• Proficient in using Microsoft office and toast or similar POS.
• Strong organizational and multitasking skills.
• Excellent guest service skills.
• Ability to work flexible schedule to include nights, weekends, and holidays.
• Experience in event coordination and catering services.

Industry position expectations:

• A champion of teamwork skills at all times
• Notifies follow mangers and/or ownership promptly and fully of any challenges or areas of concern
• Is polite, friendly, and helpful to costumers, management, and team members
• Complies with required safety regulations and procedures
• Maintains cleanliness and exceptional condition of equipment and work area
• Remains current with company information and changes
• Remains current with F&B industry trends and creative movements

Job description and responsibilities:

• Responsible for supervising and leading the front of house team, ensuring that staff are properly trained, motivated, and performing their duties to deliver exceptional guest experience.
• Review payroll, manage schedules, maintain labor costs, and adapt operations based on guest needs and trends.
• Foster a positive work environment, encouraging teamwork and professional growth.
• Ensure compliance with food safety, sanitation and other regulatory Food and Beverage items to include Tips and Service Charges.
• Actively manages floor during operating hours to ensure operation and service is at or above standards. Quickly resolves any potential service barriers.
• Ensures the team has the tools and resources necessary to deliver on service expectations to include checklists, floor plans, par levels and centralizing information and supplies.
• Troubleshoot any POS challenges and coordinates with ownership as necessary.
• Ensures that guest areas are maintained and meet exceptional guest service standards.
• Develops and distributes key performance metrics for the outlet and assists with budget planning.
• Ensures effective and efficient interdepartmental communication.
• Develops, updates and trains on restaurant operational manuals, procedures and programs.
• Perform other duties as assigned.

Summary

As a Cafe Manager, you will oversee daily operations, ensuring exceptional guest services and a welcoming atmosphere. Reporting to the General Manager, your role involves staff training, supervising, and managing food service operations. Your expertise in payroll, inventory control, and POS systems will be essential for maintaining efficiency and profitability. With a focus on hospitality management and event planning, you will create memorable experiences for our guests. Your background in coffee and catering will further enhance our cafe's offerings, making you a vital part of our team.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Arlington, TX 76016 (Required)

Ability to Relocate:

• Arlington, TX 76016: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $60,000