What are the responsibilities and job description for the Office Manager position at Groundworks Operations, LLC?
AFS Foundation Repair & Waterproofing Specialists, A Groundworks Company, is seeking a talented Office Manager to join our tribe in Phenix City, AL.
The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.
Job Responsibilities
- Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
- Supports the operation with job costing, scheduling and permitting
- Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
- Manages various office administrative staff
- Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
- Helps maintain customer service through resolution
- All other duties as assigned
Qualifications
- Technical degree preferred but not required
- 2-4 years of work experience in management with direct customer service
- Construction or home services experience is a plus
Requirements
- Full-time
- Onsite
What we provide for our employees
- Competitive base compensation with lucrative bonus potential
- Equity ownership
- The best-in-class training programs
- Advanced leadership training opportunities
- Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods
- Paid time off including 6 holidays after applicable waiting period
Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!
We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!
Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.
When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.
When you choose Groundworks, you'll join thousands of Tribemates who are making history.
