Director HRIS: Workday

Groundworks is looking for a seasoned HRIS Director-Workday to join our corporate team in Virginia Beach, VA.

We are North America’s leading and fastest-growing foundation and water management solutions company. Founded in 2016, Groundworks companies provide foundation and water management solutions, including foundation repair, basement waterproofing, crawl space repair and encapsulation, and concrete lifting services, as well as offer soil stabilizing solutions for residential and commercial projects. Groundworks’ combined brands have helped over one million homeowners protect and repair their most valuable asset: their homes. Groundworks operates over 74 offices across 36 states as well as in Canada. As a Private Equity backed company, we have seen tremendous growth, and we are looking for talented individuals to help us grow into a multi-billion-dollar company.

For more information about Groundworks, visit https://www.groundworks.com, and connect with us on Facebook,Twitter, LinkedIn and Instagram.

Job Purpose

The Director, HRIS, will play a pivotal role in establishing best practices, driving Workday performance and managing the Workday ecosystem. This leader will be responsible for creating a high-performance culture, implementing metrics-driven strategies, and aligning the team with the company’s vision for exceptional technology support and data analytics.

Duties And Responsibilities

Strategic Leadership:

• Develop and execute a strategic roadmap for the HRIS team to support company growth objectives and deliver exceptional Workday performance.
• Establish and standardize operational processes, workflows, and best practices across the team.
• Collaborate with Human Resources, Talent Acquisition and Total Rewards to ensure alignment and integration of Workday initiatives.
  
  

Team Management:

• Lead, mentor, and inspire a growing team of Workday professionals, including manager, and analysts.
• Foster a culture of accountability, continuous improvement, and customer-first values.
• Design and implement training programs to develop skills and capabilities within the team.
  
  

Operational Excellence:

• Define and monitor key performance indicators (KPIs) to assess team performance, customer satisfaction, and operational efficiency.
• Participate in cross-functional working groups to evaluate contact center tools and recommend improvements
• Identify opportunities for process optimization, increased automation, and cost savings.
• Oversee data analytics, dashboard and module maintenance, and resource allocation to meet planned human resource activities and operational goals.
• Recommend KPI goals; monitor performance against plans; and routinely develop actions to impact results.
  
  

Customer Experience:

• Champion initiatives to enhance the employee journey and ensure a consistent, high-quality experience.
• Proactively gather and analyze customer feedback to identify trends and areas for improvement.
• Evaluate new ways to position human resource offerings and test new offerings for employee feedback and business impact
• Act as an escalation point for complex HRIS issues, ensuring prompt and satisfactory resolution.
  
  

QUALIFICATIONS:

• Bachelor’s degree from an accredited university or commensurate work experience
• Must have at least 6 years of leadership experience in an HRIS-Workday capacity, with a proven track record of scaling teams and driving performance.
• Strong knowledge of HRIS technologies, Workday modules, and workforce management tools.
• Demonstrated ability to lead through change and establish structure in a rapidly growing environment.
• Proven track record of improving efficiency while maintaining best in class customer experience. Previous experience with multi-location home services or other decentralized business model is a plus.
• Experience launching new employee-based offerings and increasing productivity or adoption via training and utilization channels
• Exceptional communication, problem-solving, and decision-making skills.
• Analytical mindset with a data-driven approach to performance management.
• Strong project management skills, with ability to effectively prioritize and manage multiple projects simultaneously.
  
  

WORKING CONDITIONS

The position is in an office environment with a medium noise level. May travel to work sites or construction branch locations or company events.

Physical Requirements

Talking, Hearing, Walking, Visual Acuity to determine neatness and preparing and analyzing data, extensive reading

DIRECT REPORTS

HRIS Analyst