What are the responsibilities and job description for the BDC Agent - Mercedes-Benz of Hanover position at Group 1 Automotive, Inc.?
Overview
Mercedes-Benz of Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental & Vision Insurance
- Life & Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
- Handle inbound leads (phone, internet) and direct to appropriate contact
- Contact present customers (phone, email) to maintain and improve customer loyalty
- Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
- Work with sales department to develop sales strategies and techniques
- Research and stay current in consumer and industry trends
- Communicate industry news and trends to management and dealership employees
- Outstanding Customer Service
Qualifications
- Automotive dealership Sales or Business Development Center (BDC) experience is preferred.
- Superior communication and customer service skills
- Excellent follow-through skills
- Solid working knowledge of the Internet
- Familiarity with automotive financing
Maintaining a positive, can-do attitude
- High School Diploma or equivalent
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
