What are the responsibilities and job description for the Service Admin - Sterling McCall Lexus Clear Lake position at Group 1 Automotive, Inc.?
Overview
GROW YOUR CAREER WITH LEXUS
Sterling McCall Lexus Clear Lake is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified SERVICE ADMIN to our team. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Job Duties
- Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
- Calculate the material (or shop supplies) charge applicable for each repair order.
- Collect the total retail charges from the customer in cash, check or authorized charge account.
- Properly document charge purchases according to the policies established by the office manager.
- Calculate and enter the warranty charges applicable.
- Complete the accounting section of the repair order as directed by the business manager.
- File repair orders as directed by service department management.
- Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.
- Follow Service Loaner Assistant process as established
Requirements
- Previous Service Department Experience
- Outstanding communication skills both verbal and written.
- Professional appearance and outstanding work ethic.
- Great attitude with a high-energy personality.
- Superior customer service skills.
- Self-starter and self-motivated.
- Ability to work well in a process-driven environment.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer.
