What are the responsibilities and job description for the Sprinter Lead Technician & Service Shop Foreman - Mercedes-Benz of Hanover position at Group 1 Automotive, Inc.?
Overview
Sprinter Lead Technician & Service Shop Foreman – Mercedes-Benz of Hanover
Mercedes-Benz of Hanover, part of the fast-growing Group 1 Automotive, is seeking a qualified Sprinter Lead Technician & Service Shop Foreman to join our dynamic team. This exciting position combines hands-on technical expertise with leadership responsibilities in a Technician-focused environment. If you're an experienced Sprinter Technician ready to advance your career and take on a supervisory role with competitive pay and growth opportunities, we want to meet you!
What We Offer:
- Top Pay!
- Health, Dental, Vision, Life, and Disability Insurance
- 401(k) with company match
- Paid Time-Off
- Employee Stock Purchase Plan and Employee Vehicle Discount
- Performance/Longevity Bonuses
- Job training and career advancement opportunities
Responsibilities:
- Supervise and manage a team of technicians, offering guidance, support, and training to ensure high-quality work
- Diagnose complex mechanical issues, providing technical expertise and troubleshooting for Sprinter Vans
- Assign work to technicians, ensuring efficient execution, adherence to quality standards, and timely completion of repair orders
- Perform system diagnostics, full automotive troubleshooting, and testing on Sprinter Vans
- Road-test vehicles to ensure the quality of repairs and that customer expectations are met
- Collaborate with service advisors, parts, and sales departments to maintain smooth workflow and excellent customer satisfaction
- Conduct inspections of work in progress and completed repairs to ensure accuracy and quality
- Stay current with industry trends, technological advancements, and best practices in the automotive service industry
- Maintain an organized and clean shop area while ensuring safety and compliance with dealership and factory standards
- Continuously learn new technical information and techniques to enhance performance and shop operations
Qualifications:
- Previous Sprinter Van Technician Experience (required)
- Automotive Service Excellence (ASE) Certification in brakes, electrical/electronic systems, or engine performance (preferred)
- Valid driver’s license with a clean driving record
- Experience with CDK Dealer Services or dealership technology (a plus)
- Strong focus on customer service, quality, and attention to detail
- Ability to work independently and lead a team in a fast-paced, performance-driven environment
- Professional appearance, strong work ethic, and positive attitude
- High school diploma or equivalent
- Desire to work in a commission-based, performance-driven environment
About Group 1 Automotive:
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer a supportive team environment, great benefits, and ongoing training. If you align with our core values of integrity, transparency, professionalism, teamwork, and respect, we invite you to accelerate your career as part of the best company in automotive retail.
Apply Today or Refer a Qualified Friend!
Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug testing, to qualify for employment.
Group 1 Automotive is an Equal Opportunity Employer.
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