Senior Field Service Technician

JOB SUMMARY

Monday - Friday 8am - 5p

m
Frequent travel is an essential part of our field services operations. However, through our work life balance program, we ensure that technicians who prefer to travel less aren't away from home for more than 2 consecutive week

s.
The Field Technician is responsible for supporting Acceptance and Maintenance Testing efforts for the team, projects, and customers to which you are assign

ed.
ESSENTIAL DUTIES AND RESPONSIBILIT

• IES Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical syst
• ems.Supervise Trainees, Assistants, and Technicians in the completion of electrical testing dut
• ies.Guide, mentor, train, and supervise Level 1 and 2 certified NETA Trainees and Assistant Technici
• ans.Observe testing, assign work on projects to capable technicians, ensure testing of similar items is consistent across test technic
• iansTrack project scope completion and communicate ABM and Customer Manage
• mentMaintain, test, repair, rebuild, and replace low, medium, and high-voltage switchgear and circuit break
• ers.Troubleshoot automatic transfer switc
• hes.Test and inspect low, medium, and high-voltage cable installati
• ons.Maintain, test, and repair transformers and related equipm
• ent.Test and calibrate solid-state and electromechanical rel
• ays.Perform relay calibration and power meter
• ing.Conduct low and medium-voltage motor control center and contractor test
• ing.Start-up, troubleshoot, and repair generator controls and transfer sche
• mes.Test and commission protection and control systems on high voltage substati
• ons.Sample and interpret insulated flu
• ids.Complete Job Hazard Analyses including but not limited to arc-flash and shock anal
• ysesReview and submit timecards, expense, and project repo
• rts.Document test results and complete field repo
• rts.Rotate emergency on-call d
• uty.Maintain strict compliance with regulatory
• lawsAssist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equip

mentMay be modified from time to time. Other duties, tasks and work may be assig

ned.
ME

TRICSProject and demand oriented as defined by the objectives set forth by operations manager and measured based on meeting objectives, completion on time, accuracy and neatness of work,

etc.
QUALIFIC

• ATIONS3 years of electrical testing experience is pref
• erred.Industrial Safety Processes an
• d LOTOElectrical background, construction background, and/or Electrical Field Service Engineer (BSEE degree not required but a
• plus)Ability to read and interpret blueprints, schematics and three-line dra
• wings.Work safely in Low, Medium and High voltage applica
• tions.Experienced using various test equipment such as megger, hi-pot, WRM, TTR, power factor test set, high current breaker test sets
• , etc.Proficient in LOTO and Job Hazard Analysis prac
• tices.Record and interpret test data (components, power quality, engineering studies,
• etc.)Maintain strong client relation
• ships.Exhibit Professionalism at all

times.
KNOWLEDGE & SKILLS RE

• QUIRED Proficiency in Word, Excel, Access and Powe
• rPoint.Strong electrical
• skills.Strong mechanical
• skills.Strong organizational skills and excellent attention to
• detail.Clear written and verbal communic
• ations.Organize and write procedures in a logical/methodical
• manner.Good time management skills; be able to mul
• ti-taskAble to work at fa
• st paceWork well in a team envir
• onment.Able to maintain confidential infor

mation.
EDUCATION & EXP

ERIENCE High school Diploma or equivalent GED certification r

equired.
PHYSICAL

• DEMANDS Ability to work in environments indoor and outdoor in all weather co
• nditions.Climb and on ladders and scaffolding and work on man-lifts occa
• sionally.Lifting requirements include occasional lifting up to 75 pounds, frequent lifting of up to 50 pounds and continuous lifting of up to 2
• 5 pounds.Frequent reaching/working overhead, stooping, kneeling, crouching or
• crawlingFrequen
• t walkingContinuous standing and repetitive han