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Epic Applications Analyst - Ambulatory

Group Health Cooperative of South Central Wisconsin
Madison, WI Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025
We are looking for a resourceful, passionate analyst to help support the EpicCare Ambulatory application.  You will work with other Application Analysts and an array of business owners to provide issue resolution as well as enhancement opportunities.   The Application Analyst will be responsible for facilitating the discovery, design, configuration, and maintenance of EpicCare Ambulatory application. You will be responsible for observing and translating operational requirements into Epic system build and configuration through collaboration with other Application Analysts and operational partners.   In this role, you should be a team player with a keen eye for detail and strong instincts for problem-solving, as well as the ability to manage multiple projects and tasks.  You should also be willing to independently research technology outside of your current skill set and comfort zone.  Knowing the answer is great, being able to find the answer is better.  Responsibilities  Provide end user support  Execute requested system build  Troubleshoot issues and questions using analytical and problem-solving techniques  Collaborate with staff to ensure that the Epic applications support business needs  Analyze current workflows of end users to ensure optimal use of the Epic system  Requirements  Excellent problem solving and analytical abilities.  In depth knowledge or ability to learn Epic systems  Effective planning, organizational, and communication skills  Ability to work in a consultative approach with users in assessing needs and requirements  Capacity to manage multiple priorities and a strong commitment to meeting deadlines  Desired  Strong EpicCare Ambulatory experience  Experience in the Health Care or Health Insurance industry  Familiarity with project planning and project management  Experience giving presentations to management and staff  Sense of humor  Benefits  Healthy work-life balance  Non-Profit, member and community focused organization  Agile leadership supportive of innovation  Training and technical skill development encouraged  Work from home opportunities

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