What are the responsibilities and job description for the Epic Applications Analyst - Ambulatory position at Group Health Cooperative of South Central Wisconsin?
We are looking for a resourceful, passionate analyst to help support the EpicCare Ambulatory application. You will work with other Application Analysts and an array of business owners to provide issue resolution as well as enhancement opportunities.
The Application Analyst will be responsible for facilitating the discovery, design, configuration, and maintenance of EpicCare Ambulatory application. You will be responsible for observing and translating operational requirements into Epic system build and configuration through collaboration with other Application Analysts and operational partners.
In this role, you should be a team player with a keen eye for detail and strong instincts for problem-solving, as well as the ability to manage multiple projects and tasks. You should also be willing to independently research technology outside of your current skill set and comfort zone. Knowing the answer is great, being able to find the answer is better.
Responsibilities
Provide end user support
Execute requested system build
Troubleshoot issues and questions using analytical and problem-solving techniques
Collaborate with staff to ensure that the Epic applications support business needs
Analyze current workflows of end users to ensure optimal use of the Epic system
Requirements
Excellent problem solving and analytical abilities.
In depth knowledge or ability to learn Epic systems
Effective planning, organizational, and communication skills
Ability to work in a consultative approach with users in assessing needs and requirements
Capacity to manage multiple priorities and a strong commitment to meeting deadlines
Desired
Strong EpicCare Ambulatory experience
Experience in the Health Care or Health Insurance industry
Familiarity with project planning and project management
Experience giving presentations to management and staff
Sense of humor
Benefits
Healthy work-life balance
Non-Profit, member and community focused organization
Agile leadership supportive of innovation
Training and technical skill development encouraged
Work from home opportunities