What are the responsibilities and job description for the Quality Engineer-Medical Device-Only W2 position at GROVE TECHNICAL RESOURCES, INC?
Job Title - Quality Engineer I - Exempt
Job Location - Santa Ana, California.
HM's Top Needs :
- Experience in Complaint handling, complaint investigation and root cause analysis for Medical Devices
- Ability to work cross-functionally and deliver consistent outputs to meet set targets.
- Strong knowledge of cardiovascular diseases, use of heart valves and catheters
Education Required : Bachelors degree in science / engineering.
Years Experience Required : minimum 2 years.
Will the contractor be working 40 hours a week? If not, weekly estimate? 40 hours
Work Location :
Do they need to be local to any MDT office and if so where? Yes, local to Santa Ana, CA or Orange County area.
Does this person need to be on site? If so, full time or part time? Flex i.e. part time on site.
Responsibilities may include the following and other duties may be assigned.
To be able to consistently close complaint investigations to meet weekly target volumes. Ensuring timely completion of complaint investigations to sustain a compliant timeliness metric / KPI for the entire Operating unit.
Presenting complaints on a weekly basis and escalating events that meet certain criteria. To be able to communicate complaint information across all levels in the organization.
Supporting regulatory submissions and regulatory inquiries on complaints by working closely with Customer Quality Experience Management team (CQXM) and providing complaint data as requested.
Ability to present the complaint investigation in an audit when needed.
Sushma.k
sushmak@grovetr.com
609-357-0907
