What are the responsibilities and job description for the CBH Intake Coordinator position at Growing Home Southeast?
We're Hiring for a full time Community Behavioral Health Intake Coordinator!
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CBH Intake Coordinator is responsible for coordination of the referral, intake, authorization process, and re-authorization for GHSE clients receiving CBH services from GHSE.
Position requires independent work, critical thinking, and the ability to analyze information provided and make assessments on services needed and additional paperwork required.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Accepts and coordinates all CBH referrals for services from intake, authorization to closure.
- Coordinates and schedules CBH assessments and completion of the Intake, quarterly, and annuals forms required for authorization for all CBH services in SC.
- Communicates with referring agencies in regard to requested services, changes in services requests, etc.; (i.e. Obtains pertinent referral forms from referring agencies).
- Monitors MCO, Medicaid and Kepro sites for approvals, pending requests, and denials, and works with referral resources to obtain necessary documents to respond to pending requests and/or denials.
- Compiles and submits all packets for initial authorization and reauthorization with required documents to each respective payment source (Kepro, Blue Choice, Molina, Select Health, SC Medicaid, Cenpatico, and Well Care, state paid) for all CBH services in SC.
- Once authorizations are completed, notifies all staff of authorized services and units authorized.
- Coordinates with the Billing Department and PQI Department to obtain needed documents for reauthorization.
- Maintains system to track referrals from agencies and individuals. Updates daily or as needed in eR.
- Inputs action form information in Extended Reach for intake, change and discharge of all CBH clients.
- Must maintain a working knowledge and understanding of all State Medicaid guidelines for Behavioral Health Services to ensure compliance with all current regulations as it relates to CBH authorization for services.
- Checks Medicaid website monthly for all clients to ensure continued billable service provision.
- Develops reports as required/needed.
- Communicates with RBHS workers as necessary.
Supervisory Responsibilities None
Community Contacts:
County and state referral agency representatives, community service provider representatives, clients’ families, and MCO staff as needed.
Minimum Qualifications (Knowledge, Skills, and Abilities)
The CBH Intake Coordinator must have a high school diploma and at least three years of experience in medical records or billing. Knowledge of electronic records and billing software is preferred.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Location: Remote position - employee may need to come into the Corporate office in Cayce, SC for events/meetings
This is a FULL-TIME position. Salary based on experience.
What we offer (Full Time Employees):
Great TEAM atmosphere
Supportive Management
Paid Time Off (with max carryover of 192 hrs!)
14 Paid Holidays
401k / 401k Matching Program (100% for first 3% and 50% for next 2%)
Health Insurance - employer pays 85% of employee only coverage!
Vision Insurance
Dental Insurance
Life Insurance - company paid policy and Voluntary Life
Employee Assistance Program
Flexible Spending Account (includes Dependent Care)
Short Term Disability
Long Term Disability - company paid
Optional Accident and Critical Illness plans offered
Educational and Licensure Assistance Program
Mileage Reimbursement for qualified positions
Eligibility for monthly cell phone and/or internet reimbursement for selected positions
Eligibility for monthly cell phone and/or internet reimbursement for selected positions
OUR MISSION
Our mission is to enable at-risk children, youth, and families to realize their potential and contribute to their community.
We believe that when your potential is realized, the sky is the limit to what you can do.
Our mission is to enable at-risk children, youth, and families to realize their potential and contribute to their community.
We believe that when your potential is realized, the sky is the limit to what you can do.
OUR VISION
We believe that everyone deserves a safe and loving home. We strive to make that a reality in everything we do. Our vision is for every child we serve to have a safe and permanent home.
COMMITMENT TO QUALITY CARE
At Growing Home Southeast, Inc. we routinely track and measure outcomes to improve existing programs and meet newly identified needs in the communities that we serve. Our services are accredited by the Council on Accreditation (COA). We are a founding member of the Foster Family-based Treatment Association (FFTA), member of the Alliance for Children and Families, United Way of the Midlands, Midlands Area Consortium for the Homeless (MACH) and the Palmetto Association for Children and Families.
Growing Home Southeast is an Equal Opportunity Employer
