Jewelry Specialist

About Us:

AJS Creations d/b/a/ Grown Brilliance is a rapidly expanding direct-to-consumer fine jewelry company specializing in diamond jewelry. Our most recognizable brand, Grown Brilliance, has quickly become the largest DTC specialist in Lab Grown Diamonds, selling engagement rings, wedding bands and fine jewelry in classic and contemporary styles. The site offers luxury jewelry at exceptional value, with options for every style and budget. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living. AJS is developing additional, complementary businesses to serve all audiences.

Job Description:

At Grown Brilliance, our Jewelry Specialists are client-focused professionals with a blend of technical expertise, product knowledge, and exceptional communication skills. They guide clients in selecting the perfect piece based on preferences, budget, and occasion while building strong relationships to foster trust and repeat business. An in-depth understanding of diamonds, particularly the 4Cs (cut, color, clarity, and carat), and how they influence value is as crucial as delivering personalized service. The ideal candidate has experience in diamond and gem jewelry retail sales, a passion for fine jewelry, and the motivation to exceed sales goals by providing exceptional customer experiences that create lasting connections.

The ideal candidate will be able to work a schedule that includes a weekend days and Holidays. This role is in-person at our Boca showroom location, which is open from 9:30am-6:30pm.

Key Responsibilities:

• Guide Customers To Purchase Via In-person And Virtual Appointments, Creating Memorable And Personalized Experiences For Each Customer
• Manage A High Volume Of Incoming Appointments To Attain Individual And Team Sales Goals
• Utilize Sales Strategies And Forward-thinking Problem-solving Techniques To Assist And Guide Clients Through Multiple Purchasing Decisions, Such As Ring Settings Selections And Diamond Options
• Develop And Demonstrate Product Knowledge As It Pertains To Our Diamonds, Gemstones, And Fine Jewelry
• Use Our ERP System To Manage Your Tasks And Communicate Cross-functionally
• As A Brand Advocate Your Mission Is To Create A Transparent And Value-driven Approach To Jewelry With 100% Conflict- Free Lab-grown Diamonds

Required Experience:

• A True Passion For The Customer Means Not Just Selling A Product But Making The Entire Experience Delightful And Meaningful For Them
• Having A Drive To Exceed Goals Is A Valuable Trait For A Diamond And Jewelry Specialist, Especially In A Competitive And Sales-driven Environment
• Passion For Details And A Process-oriented Mindset, Especially When Helping Customers With Significant Life Events Like Engagements, Weddings, Or Anniversaries
• Effective And Seamless Communication Skills
• Must Have Previous Sales Experience (jewelry Experience Preferred)
• Collaborative Skills To Make You A Strong Team Player But Also Positions You As Someone Who Can Help Drive Collective Success, Fostering An Environment Where Everyone Can Thrive Together In Transforming The Jewelry Industry

Join us as a Specialist, where your contributions will directly impact our customers' satisfaction and our team's success!

Grown Brilliance is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. If you have any questions regarding the position, need assistance, or require a reasonable accommodation due to a disability during the application or recruiting process, please contact us at careers@grownbrilliance.com.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• Boca Raton, FL 33431 (Required)

Work Location: In person

Salary : $22 - $25