System Administrator

Company Description

We are a trusted provider of healthcare services, dedicated to supporting individuals on their journey to wellness. Since our founding, we have remained committed to enhancing the well-being of individuals and families from all backgrounds through high-quality, compassionate care. Our team of dedicated professionals delivers a wide range of personalized services in a welcoming and supportive environment. Guided by our mission, we strive to create pathways to healing, hope, and lasting positive outcomes for those we serve.

Role Description

This is a hybrid role combining traditional system administration with help desk support, ideal for a motivated, intuitive, and tech-savvy individual who thrives in dynamic, people-centered environments. You’ll be responsible for maintaining IT infrastructure, supporting internal team members, onboarding new personnel, and managing day-to-day IT operations across servers, networks, and end-user devices. This position is ideal for someone intuitive, proactive, friendly, and naturally curious—someone who thrives in a dynamic environment and is comfortable working beyond core responsibilities to ensure seamless IT operations.

KEY RESPONSIBILITIES

Help Desk Support

• Provide end-user support including password resets, account unlocks, and hardware installation
• Replace workstation peripherals and troubleshoot basic hardware issues

Application Support

• Serve as a resource for staff navigating business-critical software
• Troubleshoot and provide user support for applications

Workstation Management

• Configure and deploy new workstations
• Maintain inventory and lifecycle of workstation hardware
• Ensure systems remain updated and secure

Network Management

• Maintain an accurate inventory of connected devices
• Ensure network equipment is updated with necessary firmware and security patches

Server Management

• Manage and document all server hardware and software
• Maintain and update physical and virtual servers

Backup Management

• Monitor, maintain, and regularly test data backups to ensure continuity

QUALIFICATIONS AND EXPERIENCE

Certifications (Preferred but not required):

• CompTIA Security
• Microsoft M365 Fundamentals

Experience (Required):

• 3–5 years in a systems administration or IT support role
• Hands-on experience with:
• Microsoft 365
• Microsoft Active Directory & Group Policy
• Virtualization (e.g., Hyper-V, VMware)
• Network administration and troubleshooting

Desired Skills & Traits:

• Strong verbal communication skills
• Analytical thinker with excellent problem-solving abilities
• Comfortable with Microsoft Windows OS and Office suite
• Highly proactive with strong initiative
• Intuitive and naturally curious—eager to learn and improve systems
• Flexible and open to working outside of core responsibilities
• Patient, friendly, and approachable
• Team-oriented and collaborative

BENEFITS

• Medical
• Dental
• Vision
• Wellness Center
• Life Insurance
• Sick Leave
• Vacation Leave
• Holiday Leave
• Short-Term Disability
• Long-Term Disability
• Flexible Health Care Spending Account
• LegalShield

SALARY RANGE

$60,000 – $75,000/year based on experience and qualifications

An equal opportunity employer.