What are the responsibilities and job description for the Customer Service Representative position at GRR Giant Resource Recovery Inc.?
Company Description
GRR Giant Resource Recovery Inc., a part of GCHI cement group, focuses on sustainable waste solutions by recycling and creating energy as fuel for certified cement kilns. The company emphasizes high safety standards, environmental responsibility, and innovative leadership.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Sumter, SC. The Customer Service Representative will be responsible for providing support to customers, ensuring satisfaction, enhancing the overall customer service experience, and resolving any issues promptly and efficiently.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong verbal and written communication skills
- Problem-solving and conflict resolution abilities
- Ability to work efficiently in a fast-paced environment
- Experience in a customer service role is an advantage
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred