What are the responsibilities and job description for the Service Porter position at Grubbs Family of Dealerships?
Job Details
The Service Porter greets clients in a professional and timely manner as instructed by management. Service Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their homes when needed.
The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid driver’s license. He or she must have excellent communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.
Responsibilities:
- Drives vehicles to and from the service areas and lot as needed
- Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
- Washes and cleans vehicles as needed
- Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
- Helps maintain cleanliness, including windows, doors, floors, etc.
- Attends all staff meetings, training, and educational classes as required
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Follows all safety and security procedures
- Performs other duties as assigned
Qualifications:
- High school diploma or GED preferred
- Able to drive both automatic and standard-transmission vehicles
- Able to safely operate motor vehicles in tight and small spaces
- Highly professional and dependable
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Able to work independently with minimal supervision
- Basic computer and internet skills
- Previous experience in a similar role a plus
- Valid Texas driver's license and clean driving record
Benefits:
- Excellent Advancement Opportunities
- Weekly Pay
- Employee Discounts
- Group benefits package (Medical, Dental, Long- and Short-term Disability, Vision, Life Insurance, and 401k)
- Employee Assistance Program
- Paid Holidays
- Paid Time Off (PTO)