What are the responsibilities and job description for the TCG Team member position at Grumpy Goblin Games LLC?
About the Role:
We are seeking a highly motivated and reliable Traveling Convention Team Member to join our team! In this role, you’ll be part of a dynamic team traveling to conventions across the country. You’ll play an essential part in setting up and running our convention booths, assisting customers, and supporting all aspects of event operations. This is an exciting opportunity for someone who loves travel, enjoys working in a fast-paced environment, and has a passion for conventions, events, and customer service.
Key Responsibilities:
- Travel & Event Setup: Travel to various convention locations and assist with setting up the booth, ensuring products are displayed properly, and the area is ready for guests.
- Customer Interaction: Provide excellent customer service by engaging with convention attendees, answering product questions, and helping with sales.
- Event Support: Assist with the smooth operation of the booth during the event, ensuring inventory is stocked, sales are processed, and the space is organized.
- Packing & Shipping: Help pack up after each event and manage any necessary shipments or returns.
- Inventory Management: Ensure all inventory is accounted for during events, keep track of sales, and assist with restocking as needed.
- Team Collaboration: Work with a small, close-knit team to ensure the event runs smoothly, including helping with setup, breakdown, and managing any event-related tasks.
- Logistical Assistance: Coordinate with event organizers and internal teams to ensure smooth travel arrangements, booth space allocation, and any other logistics.
- Promotions & Social Media: Help promote our presence at conventions on social media, including engaging with attendees and capturing photos/videos of the event for marketing purposes.
Qualifications:
- Willingness to travel frequently, sometimes for extended periods (all travel expenses covered).
- Strong communication skills and a positive, customer-friendly attitude.
- Previous experience in event, retail, or sales environments is preferred but not required.
- Ability to handle fast-paced environments with ease, multitask, and stay organized.
- Comfortable standing for long periods and lifting moderate weights (e.g., packing/unpacking).
- Must be a team player with a flexible, “can-do” attitude.
- A passion for conventions, pop culture, gaming, or related industries is a plus.
- Comfortable using basic tech tools (POS systems, social media platforms, etc.).
What We Offer:
- The opportunity to travel and experience a variety of exciting conventions across the country.
- A supportive, fun team environment where your contributions directly impact the success of each event.
- Competitive pay and reimbursement for travel expenses (flights, accommodations, meals).
- Hands-on experience in event coordination, sales, and customer service.
- Exclusive access to special convention perks and behind-the-scenes experiences.
In addition the above information, we are also seeking an individual who may be willing to assist with listing, packing, and selling items during the week when there are not conventions to travel too.
Job Types: Part-time, Contract
Pay: $14.00 - $25.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Compensation Package:
- Bonus opportunities
- Hourly pay
Schedule:
- Every weekend
- Weekends as needed
Ability to Commute:
- Tampa, FL 33625 (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
Salary : $14 - $25