Lead Fire Alarm Service Technician

At Grunau Fire, we are dedicated to providing exceptional fire protection solutions that safeguard lives and properties. With a legacy of excellence spanning decades, our team is committed to delivering top-tier services, including fire sprinkler systems, alarms, and maintenance. Our success is built on a foundation of innovation, quality craftsmanship, and unwavering dedication to customer satisfaction. As we continue to grow and expand our services, we seek passionate and skilled professionals to join our team and contribute to our mission of ensuring safety and peace of mind for our clients. If you are driven by excellence and ready to make a meaningful impact, we invite you to explore the opportunities available at Grunau Fire.

Due to continued growth, we are looking to add a Lead Field Service Technician role to our location in Orlando, FL. In this role, your main function is to respond and resolve complex service calls, providing senior technical support and troubleshooting and/or team leader functions. Additional responsibilities related to the technical delivery of small service jobs, time and material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – fire alarm, and security systems category as well as their associated computer systems. Will be expected to coach and mentor more junior technicians. The goal is to ensure system up-time and efficiency.

• Can independently troubleshoot and repair complex issues
• Can program 2-3 systems at an expert level
• Perform complex system back-ups and install appropriate updates
• Build quotes, sell, and attend necessary business meetings with customers
• Oversee the technical work for high profile clients
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer

Requirements:

• High School Diploma or GED
• Certifications required for system-specific work
• Ability to work independently
• Ability to travel throughout the service area
• Valid Driver’s License and driving record acceptable to Grunau Fire Protection

Desired Experience:

• 7 years of experience in Fire Alarm/Security
• Ability to program Fire Alarm Systems
• Experience working with various Fire Alarm Systems/Panels
• NICET II Certification
• Technical Training
• Strategic mindset

As part of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose Davis-Ulmer Family of Companies:

• Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
• Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
• Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
• Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
• Long-Term Career Relationships: Many of our employees have been with us for 20 years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
• Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what you value most."