What are the responsibilities and job description for the Technology Support Specialist position at Grundy Area Vocational Center?
QUALIFICATIONS: Experienced in hardware and software troubleshooting and repair, and computer network management. MacOS, Windows, Chrome OS, and iOS experience preferred. Ability to communicate clearly, concisely and knowledgeably with staff, students and the public.
REPORTS TO: Director of Technology
JOB GOALS: Assist with the smooth technological operation, support and maintenance
of district software applications and computer hardware. Provide technical assistance to students, staff and parents.
TECHNOLOGY SUPPORT SPECIALIST PERFORMANCE RESPONSIBILITIES:
- To perform all duties in a professional, accurate and timely manner.
- Provide on-site technical support for all district technology educational and organizational needs
- Provide responsive support to end-users including students, teachers, administrators, and other faculty
- Maintain and expand our network infrastructure, both wired and wireless, to ensure high availability throughout the campus
- Provide technical support for classroom computers.
- Install, maintain, and support a variety of Apple and PC devices for the faculty
- Assist in maintaining the Google Admin system including user accounts and device management
- Install, maintain, and support printers and other peripheral computer equipment including projectors, Apple TVs, interactive TVs and other mobile devices
- Work with digital signage software and systems for multiple programs.
- Create and troubleshoot digital forms for district functions and activities
- Perform other duties as assigned by the Director of Technology and/or administration.
- May need to respond to and address network and/or technology emergencies outside of the scheduled workday
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Morris, IL 60450 (Required)
Ability to Relocate:
- Morris, IL 60450: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23