What are the responsibilities and job description for the PPS Agent position at GRUPO EULEN USA?
Job Details
Description
Essential Duties and Responsibilities:
Description
Essential Duties and Responsibilities:
- Performs all functions of the customer's in-house computer system(s), including Automated Air Manifest System (AMS) and Automated Air Export System (AES), as required.
- Prepare and handle all phases of import and export documentation, including, but not limited to: calculating freight, storage, and other related charges; preparing documents for next sector transfer, delivery, and other related cargo handling phases, such as preparing cargo manifests.
- Accept and check air waybills against customs and other regulatory agency requirements such as cargo screening.
- Ensure compliance with airline customer requirements.
- Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs and Border Protection (CBP), and all other applicable regulatory guidelines.
- Data capture and input required for airline computer systems or other cargo software applications, such as ‘Cargo Spot’.
- Assign shipments in the relevant computer systems in accordance with airline booking and load planning.
- Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline-specific products.
- Arrange Police escorts when relevant/required.
- Ensure special cargo is dispatched to relevant flights in time to meet scheduled departure.
- Breakdown Airwaybills (AWBs) in accordance with the airline requirements.
- Prepare computer manifests and other records in accordance with airline procedures, including Dangerous Goods (DG), ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness.
- Send special handling telexes/messages in accordance with airline requirements and regulations.
- Release flights and check for completion of data transfer between computer systems to the extent possible.
- Prepare Airwaybills (AWBs) and secure payment from private shippers when necessary, as permitted by government regulations.
- Ensure documents are filed with CBP in accordance with required deadlines.
- Answer queries, tracing actions in a timely manner.
- Ensure retention of required delivery records.
- Initiate freight discrepancy action where required.
- Monitor the acceptance of specialty products, including Valuables (VAL) and Vulnerable (VUN), ensuring secure storage as required.
- Must be able to lift 70lbs or more
- Be able to stand, squat, kneel, and walk 70% or more of the scheduled to work time.
- Be able to maintain customer service professionalism while under pressure and stressful environment
- Stand for several hours at a time. Must be able to read airline boarding pass
- Always be professional in appearance and manners to passengers and any other person with the airport
- Training will be provided. Great customer service skills
