What are the responsibilities and job description for the Community Resource Advisor - Overnight - Part-Time position at Gryphon Place?
Job Description
Job Description
Description :
Job Title : Community Resource Advisor - Overnight
Department : 2-1-1
Reports To : 2-1-1 Program Manager
Job Status : Non-exempt, hourly, 16 hours / part-time
STATEMENT OF THE JOB
Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours / day, 7 days / week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Interviews clients and conducts a thorough assessment of their needs
- Identifies appropriate resources
- Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client
- Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.
- Conducts follow-up to ensure that the inquirer’s needs have been met
- Uses crisis management techniques in accordance with agency procedures
- Maintains complete and accurate documentation
- Responsible for staying current with all ongoing training requirements for both services
- Assists with community outreach activities as assigned by the management team
- Actively involved with agency programs and events
- Supports operations during times of disaster as defined by agency policy
- Maintains up to date knowledge of agency processes and policies & procedures
- Performs all other duties as assigned
This position requires 2 shifts per week. Current open shifts : Monday / Friday and Wednesday / Saturday.
Requirements :
KNOWLEDGE / SKILLS / ABILITIES
Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans’ status. EOE
