What are the responsibilities and job description for the Sales Coordinator position at GSC?
Overview
Support the Sales Team | Growing Business! | High Tech Market
Location: Germantown, WI
Are you looking for a role where you can make an impact, stay engaged, and help drive business success? As a Sales Coordinator at GSC, you’ll combine your strong communication skills with your organizational expertise to support our sales team and deliver exceptional experiences to our clients.
About the Role
In this dynamic position, you’ll play a vital role in keeping our sales operations running smoothly. Your responsibilities will include:
- Communicating with a diverse range of clients to ensure their needs are met
- Organizing and processing large volumes of incoming documentation
- Maintaining quotes, managing order processing, and handling data entry
- Keeping product codes and sales department activities up to date
This is a fast-paced, rewarding role where your contributions directly impact our team and customers.
About Us
At GSC, we’ve been providing 3D engineering solutions to customers across the country for over 30 years. We pride ourselves on tackling even the toughest challenges with a “can-do” attitude and fostering innovation at every turn. As we continue to expand, we remain committed to empowering our team to think creatively and act as an extension of our customers’ success.
What We’re Looking For
We’re seeking a proactive and resourceful team player who can:
- Seek solutions to challenges and make customers raving fans of their experience
- Partner closely with sales executives to provide seamless administrative support
- Utilize their knowledge of Excel and quickly learn new tools and systems
- Bring experience with CRM/ERP systems and data entry to excel in this role
Why Join GSC?
We believe in investing in our team and offer a comprehensive benefits package, including:
- Paid Time Off (PTO): Vacation, sick leave, and holiday time.
- Medical, Dental, Vision, and Life Insurance.
- 401(k) with company matching.
Schedule & Location
This is a full-time, in-office position in Germantown, WI, with working hours from 8:00 AM to 5:00 PM.
If you’re excited to work in a collaborative, growth-focused environment and want to contribute to a company that values creativity and customer satisfaction, we’d love to hear from you!
Responsibilities
- Answers inbound calls from clients as well as Outreach to keep them in the loop regarding their projects and orders
- Manages quote creation & order processing / data input / tracking and updating for the VAR Resource Center & CRM System
- Assists sales / sales support staff with issues related to order entry / processing
- Assists as back up for the Subscription Services Team at peak times of the year
- Processes all sales related correspondence and inquiries in a timely and accurate manner
- Prepares standard and ad hoc reports for departments as required
- Assists with Special Projects assigned by the Department Manager
In sum, you will need to be able to juggle many competing priorities while maintaining that positive, outgoing attitude that makes you, you! For the right person, this will be energizing and exciting and not stressful and cumbersome.
Qualifications
- 2 year AA in related field or 3-5 years relevant customer service/business experience
- Demonstrated ability to multi-task
- Administrative support experience
- Ability to work with CRM and ERP software (NetSuite, SalesForce, or similar)
- Microsoft Office proficiency (Excel and Word, PowerPoint preferred)
- Ability to handle and solve customer issues correctly and timely
- Team orientation and collaborative work style
- Outstanding Communication skills
- Demonstrated organization and time management skills
- Strong attention to detail
"GSC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
