Demo

Senior IT Project Manager

GSD Search
Nashville, TN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

Senior Project Manager

The Senior Project Manager is responsible for delivering high-quality project outcomes by managing multiple, concurrent projects from inception to close-out across various business units. These projects may involve business and / or information technology initiatives. The role ensures that project goals and objectives align with broader business strategies, are completed on schedule and within budget, and meet all agreed-upon business requirements and specifications.

Primary Responsibilities :

  • Serve as the internal project leader on complex strategic projects requiring collaboration across multiple teams and departments.
  • Develop and execute resource plans, calculate project costs and ROI, and assess the long-term viability of initiatives.
  • Work closely with stakeholders, including executives, business teams, and operational partners, to define project scope, deliverables, and success criteria.
  • Collaborate with technology teams to document and fulfill technical requirements as needed.
  • Produce essential project documentation, including business cases, charters, communication plans, RACIs, business requirements, project schedules, resource plans, status reports, change requests, risk and issue logs, meeting agendas, and minutes.
  • Identify, assess, and facilitate resolutions for risks and issues to ensure project success.
  • Identify dependencies and critical paths across internal and external teams.
  • Oversee test plan development and execution for QA and User Acceptance Testing.
  • Manage all Change Management activities required for solution implementation.
  • Prepare reports for leadership detailing project status and financials.
  • Collaborate with external service providers to optimize processes and ensure business needs and SLAs are met.
  • Contribute to continuous improvement initiatives and best practices in project management.
  • Support the initiation, planning, and rollout of strategic initiatives while assisting in governance and project management process development.
  • Lead and / or provide administrative support at project portfolio review meetings.
  • Assist team members as needed to ensure successful project execution.

Desired Experience, Skills, and Education :

  • 8 to 10 years of project management experience in IT or a related field.
  • Experience in professional services environments is a plus.
  • Proven ability to manage external service providers in delivering business technology solutions.
  • Experience working with Project Portfolio Management tools (ServiceNow SPM preferred).
  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project).
  • Strong attention to detail with excellent interpersonal skills for working with both technical and non-technical stakeholders.
  • Self-motivated, adaptable, and able to navigate shifting priorities, demands, and timelines through analytical problem-solving.
  • Ability to understand business needs and ensure solutions align with objectives.
  • Excellent verbal and written communication skills.
  • Strong customer service skills, with the ability to handle interactions diplomatically and professionally.
  • Bachelors degree or equivalent experience preferred; PMP certification is a plus.
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