USDA Foods Program Manager

TITLE: USDA Foods Program Manager 
DIVISION: Government Programs
REPORTS TO: Sr. Director – USDA Foods Program
FLSA CLASSIFICATION: Exempt/Salary

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

POSITION OVERVIEW:

The USDA Foods Program Manager, under the direction of the Sr. Director – USDA Foods Program oversees the day-to-day operations of assigned USDA State Contracts. The USDA Foods Program Manager works directly with State Agency personnel, and school district partners, to provide value-added services that in maximum utilization of entitlement monies, direct delivery USDA Foods, and Further Processed USDA Foods. The USDA Program Manager will utilize available data to conduct analyses and provide recommendations to improve overall services.

PRINCIPLE RESPONSIBILITIES:

• · Collaborate with the State Agency on the management of the USDA Foods Program
• o Conduct regularly scheduled meetings (weekly/monthly) with the State Agency, create agendas for monthly meetings, and supply follow-up notes after each meeting outlining tasks and due dates.
• o Attend and collaborate with the State Agency on advisory meetings, training etc. and preparation of documents needed for the meeting.
• o Manage the fees associated with the State Agency and participating agencies.
• · Manage all aspect of the USDA Foods Program for the State Agency Contract
• o Maintain member district TLS data, direct delivery, Fee for Service, and Farm to Schools inventories as applicable.
• o Review annual utilization and provide recommendations to the State Agency for annual diversions. Review annual truckload requests and collaborate with GSF Operations team to ensure equitable distribution of inbound truckloads.
• o Maintain inventory of USDA Direct Delivery Foods. Create Annual PO’s for receipt of USDA Direct delivery trucks. Ensure inventory does not exceed 6 months of utilization, provide recommendations to the State Agency for removal of excess inventory, and ensure carryover inventory does not exceed 10% of annual diversions.
• o Monitor Processor Inventory reports to ensure maximum utilization of pounds at processor and analyze data with the support of the GSF USDA Processing Team.
• o Collaborate with the Gold Star operations team to conduct inventory audits, reconcile discrepancies, and provide result reports with recommended actions to management.
• o Ensure proper management and following of internal SOPs, Federal and State regulations, and ensuring proper approvals are obtained.
• · Provide customer service and training to participating agencies.
• o Monitor direct delivery inventory and provide customer service and training to ensure maximum utilization of the USDA Foods Program.
• o Collaborate with Gold Star Operations team and customer service to resolve RA’s, product complaints, returns, shipping discrepancies, etc. Provide results to management.
• o Assist with the development of ongoing training modules for participating agencies, and GSF team members, as applicable.
• o Communicate issues and concerns to management in a timely manner.

REQUIRED SKILLS:

· Superior verbal and written communication and interpersonal skills.

· Extremely proficient in Microsoft Office Suite or related software.

· Excellent organizational skills and attention to detail.

· Excellent analytical, decision-making, and problem-solving skills.

· Thorough understanding of DOT work regulations and rules.

EDUCATION/EXPERIENCE:

· Proficient in Microsoft Office (Excel, PowerPoint, Word). Ability to utilize other computer systems.

· Excellent communication skills, both verbal and written

· Ability to multi-task, excellent time management and organizational skills

· Ability to think critically, analyze data sets, and provide recommendations

· CA Driver License

· Ability to travel – up to 25%

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Professional office environment. Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting up to 25 pounds on occasion.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the Buyer cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.