What are the responsibilities and job description for the Child Support Officer II position at GSG Talent Solutions?
GENERAL DESCRIPTIONPerforms entry-level / routine child support work. Work involves conducting detailed investigations to locate absent parents, establishing paternity; enforcing court orders for child support and / or responding to customer inquiries. Works under close / moderate supervision, with minimal / limited latitude for the use of initiative and independent judgment.EXAMPLES OF WORK PERFORMEDPrepares documents relating to legal and administrative actions to establish or enforce child support ordersNegotiates lump sum payments from noncustodial parents who owe past due child / medical supportMonitors child support cases and refers delinquent cases for the appropriate enforcement action(s)Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES), case / court documentsReviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repositoryReviews cases to determine if the cases are eligible for closureGENERAL QUALIFICATION GUIDELINESExperience and Education Experience in interviewing and collections related to child support. Graduation from a standard senior high school or equivalent. Experience and education may be substituted for one another.Knowledge, Skills, AbilitiesKnowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques. Skill in interviewing and conducting investigations, and in operation of computers and applicable computer software. Ability to detect and resolve error conditions, to select and transcribe data, and to communicate effectively.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.