What are the responsibilities and job description for the Customer Service Representative 2nd. Shift 11:00 am - 8:00 pm Monday - Friday position at GSM Services?
Are you a people person with exceptional organizational skills and a passion for providing top-notch customer service? GSM Services is looking for a motivated, energetic individual to become the face of our company as our Front Desk Coordinator . If you"re ready to make a difference and love being in a dynamic environment, we want you on our team!
Hours will be 11 : 00 am - 8 : 00 pm Monday - Friday
What You'll Do :
- Be the first point of contact for customers and visitors, offering a warm and professional greeting.
- Handle incoming phone calls, directing them to the right departments and taking accurate messages.
- Schedule appointments efficiently across our various divisions, ensuring all service requests are met.
- Maintain a tidy, welcoming reception area that reflects the high standards of GSM Services.
- Perform administrative tasks such as sorting mail, managing inventory, and preparing documents.
- Keep an eye on staff movements to assist with visitor security and scheduling.
- Follow up with customers through our 3-Month Happy Calls and appointment confirmations.
- Provide information to callers and assist with queries from the public and our valued customers.
What You Bring to the Team :
Why Join GSM Services?
Apply today to start your rewarding career at GSM Services!
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