What are the responsibilities and job description for the RoofShield Team Leader position at GSM Services?
Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!
About GSM Services
GSM Services has been providing high-quality home and commercial improvement services to the Greater Charlotte area since 1927. We offer a wide variety of services for residential and commercial properties, including heating and cooling, insulation, and roof repair and replacement.
The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.
Key Responsibilities
Team Leadership & Development
- Lead and mentor Roof Leak Technicians, promoting a culture of continuous improvement and growth.
- Conduct department orientation and ride-alongs for new hires and recently promoted technicians.
- Oversee technician training and collaborate with the Training Coordinator to meet performance goals.
- Stay current with the latest tools, technology, and methods, and implement advancements.
- Conduct regular evaluations and performance reviews in partnership with the Operations Leader.
- Manage hiring, terminations, and Performance Improvement Plans (PIPs) with appropriate documentation.
Operational Excellence
Customer & Service Support
Physical Demands
Qualifications
PI260618759
