What are the responsibilities and job description for the Account Manager position at GSP Marketing Technologies Inc?
Duties and Responsibilities:
- Provide customer service for large C-store chains and their retail marketing plan execution.
- Maintaining a database of signage and pricing in order to quote and prepare orders.
- Create, input and process detailed orders, ensuring timely and accurate delivery to stores
- Develop sales and plan orders for large or multi-client operations.
- Upsell products and services such and software, surveys and industrial design capability.
- Communicate and build relationships with clients and their teams as well as within company.
- Marketing and brand coordination with client and company's internal design groups.
- Conduct store visits to ensure signs and products were delivered as scheduled.
- Project management to include planning and implementation of large scale orders, sales or special projects.
- Prepare various reports to include projections, store and client visit recaps and monthly order updates.
Education and Experience:
- College degree preferred with specialization in business administration, marketing, merchandising, retail, management, communications, or related field.
- Two years of experience in account management, retail and/or sales desired.
Qualifications, Skills Abilities and Competencies:
- Highly organized, with strong attention to detail. Ability and desire to balance hands on order entry, database management with strong customer service.
- Ability to manage large workload, while producing quality work in a fast-pace environment with interruptions and deadlines.
- Demonstrated ability to deal courteously and professionally with a diverse customers and internal customers such as creative and production departments.
- Ability to produce, create and place detailed orders and orders, particularly in Excel. Knowledge and ability to proofread copy and data.
- Advanced ability to communicate verbally and in writing in English.
- Proficiency with PC's to include knowledge of MS Office (Outlook, Word, Excel and PowerPoint), maintaining databases, generating information and tracking status using proprietary software.
- Ability to build effective relationships with clients. Ability to develop creative solutions to client and internal problems and challenges and build effective relationships with clients.
- Ability to develop and give presentations for purposes of making sales or providing information to clients about company's capabilities.
- Project management skills and ability to manage multiple simultaneous projects
- Knowledge of marketing and brand concepts, coordination and implementation.
- Ability to contribute to building a strong and positive team spirit as well as align with company values.
- Candidate must have valid driver's license, be able to commute within their metro, area and travel in the United States as needed.
