What are the responsibilities and job description for the Technical Writer position at GSquared Group?
Title: Technical Writer
Terms: 3-month initial contract
Location: Must live in the Atlanta area
Hybrid Role
No third party at this time
Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you! Our client is transforming how their organization services their customers while aligning best in breed technology solutions. We are looking for a Technical Writer who will help build out & develop best in class work and work on innovative projects for the business.
Job Title: Technical Writer
Job Summary:
We are seeking a skilled Technical Writer to create, edit, and maintain clear, accurate, and engaging documentation that helps users and internal teams understand and effectively use our products and systems. The ideal candidate has a passion for technology, strong attention to detail, and a talent for translating complex information into user-friendly content.
Key Responsibilities:
- Develop, write, and update product documentation, including user guides, API docs, knowledge base articles, and online help content.
- Collaborate with subject matter experts (SMEs), engineers, designers, and product managers to gather information and understand documentation needs.
- Ensure content is accurate, consistent, and aligned with brand and documentation style guides.
- Create visual aids (e.g., screenshots, diagrams) using tools such as Snagit or Adobe Illustrator.
- Manage documentation projects through the content lifecycle—from planning and drafting to publishing and maintenance.
- Contribute to UX microcopy, error messages, and tooltips when needed.
- Use version control systems and content management tools (e.g., Git, Confluence, MadCap Flare, Microsoft Office, PowerPoint, Adobe Acrobat, Content Management Systems, Adobe FrameMaker) to organize and publish content.
- Any knowledge of SAP is a big plus but not required.
- Participate in Agile ceremonies (e.g., sprint planning, retrospectives) as part of a cross-functional team.
- Continuously improve documentation based on user feedback, analytics, and product updates.
Qualifications:
- Bachelor’s degree in English, Technical Writing, Communications, Computer Science, or a related field.
- 3 years of experience in technical writing, preferably in a software, IT, or engineering environment.
- Strong ability to write clearly for multiple audiences, including technical and non-technical users.
- Proficiency in documentation tools such as MadCap Flare, FrameMaker, Confluence, or similar.
- Familiarity with source control systems (e.g., Git) and Agile development methodologies.
- Excellent research, organizational, and interpersonal skills.
- Experience writing UX microcopy or UI documentation is a plus.
Preferred Skills (Nice to Have):
- Experience with API documentation (Swagger/OpenAPI).
- Video tutorial creation using tools like Camtasia or Adobe Premiere.
- Basic understanding of HTML/CSS or Markdown.
- Knowledge of AI tools (e.g., ChatGPT) to support content development and automation.
- Certification in technical communication or information mapping.
About GSquared Group:
Shouldn’t your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.
GSquared Group is a woman-owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid-market companies. We offer direct hire placement, contract, and contract-to-hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.
GSquared Benefits:
- Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
- Simple IRA with company match (available only for W2 hourly consultants)
- Professional development & networking opportunities
- A family-friendly environment
- Nice bonuses for referrals
- A culture that supports you and your career
Hear what others are saying on Glassdoor: https://www.glassdoor.com/Reviews/GSquared-Group-Reviews-E651488.htm?filter.iso3Language=eng
