What are the responsibilities and job description for the Bilingual Call Center Specialist position at GT Independence?
Use your talents to help people live a life of their choosing at GT Independence!
At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.
GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Company to Work For” in 2020!
As we continue to grow we are looking for a Bilingual (in Spanish) Customer Service Associate (CSA). CSA's communicate with agencies, clients and their employees to anticipate and resolve issues.
This fast paced position requires:
- Excellent phone skills
- Organization
- The ability to focus and prioritize tasks
- The ability to work in a fast paced environment
- Knowledge of administrative and clerical procedures such as, managing files and records and other office procedures and terminology
- Experience with Microsoft Office products
- 1 year of experience relevant to the work performed
EMPLOYMENT STANDARDS
General Education: High School Diploma or GED required.
Job-Related Experience: Clerical experience; experience answering phones
GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.
We have a workplace that strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you comfortable working in our office in Sturgis, MI?
Work Location: In person
Salary : $16
