Support Broker (CA)

RESPONSIBILITIES AND DUTIES

·      Ensure personal growth and independence of service participants through initial development and on-going support, monitoring, supervision, and training of staff.

·      Develop and maintain relationships with Agency staff, other providers and individuals/families.

·      Know, understand, and abide by GT Mission and Values and quality of service standards.

·      Assure quality and timeless of all documentation in accordance with all state and agency requirements.

·      Abide by all agency policies and procedures.

·      Monitor for and participate in performance improvement and ensuring quality in the health and safety of service participants.

·      Complete written assignments as assigned.

·      Assist in forming and sustaining a full range of relationships with natural and community supports that allows the participant meaningful community integration and inclusion.

·      Support the participant in developing social networks with community organizations to increase the participant’s opportunity to expand valued social relationships.

·      Assist in locating and accessing non-Medicaid community supports and resources that are related to achieving Individual Support Plan (ISP) outcomes: this includes social and educational resources, as well as natural supports.

·      Provide instruction and counseling which guides the participant in problem solving and decision making.

·      Advocate and collaborate with other individuals and organizations on behalf of the participant.

·      Support the person in preparing, participating in, and implementing plans of any type (IEP, ISP, or service plan, etc.)

·      Provide training on the Individual and Family Directed supports Option, if the participant is considering directing services and supports (Employer of Record Model).

·      Provide guidance with the management of the individual & Family directed budget (Employer of Record Model).

·      Coordinate services with the financial Support Services provider, if the individual is self-directing services under the Employer of Record Model, including guidance on use of the Individual and Family Directed (Participant-Directed Budget) (Employer of Record Model).

 ·      Provide information on recruiting, hiring, managing, training, evaluating, and changing support staff, if the participant is self-directing services (Employer of Record Model).

·      Assist with the development of schedules and outlining staff duties, if the participant is self-directing services considering directing services and supports (Employer of Record Model)

·      Assist with understanding staff financial forms, qualifications and record keeping requirements, if the participant is self-directing services (Employer of Record Model)

·      Provide on-going information to assure that participants and their families/representatives understand the responsibilities involved with participant direction, including reporting on expenditures and other relevant information and training (Employer of Record Model).

·      Inform and coordinate community resources including coordination among primary, preventative and chronic care providers.

·      Assist in locating options for renting or purchasing a personal residence, assist with purchasing furnishings for the personal residence.

·      Other duties as assigned.

MINIMUM REQUIREMENTS

·      Be 18 years of age or older;

·      Successfully complete a criminal background check 

ADDITIONAL EXPERIENCE AND QUALIFICATIONS

·      Excellent knowledge of habilitation and personal assistance scope of services, state specific regulations and applicable regulation standards, and applicable accreditation standards.

·      Excellent interpersonal skills.

·      Ability to manage a schedule and frequent travel

·      Strong desire to help individuals live a life of their choosing

·      Strong networking skills; knowledge of the local community; ability to connect people to community resources

·      Proof of state curriculum and any other state-mandated training for this position.

·      Work hours are must remain flexible as work schedule may vary noted due to needs of persons receiving services.

·      Strong oral and written communication skills

·      Personal computer skills, specifically Microsoft Office products

·      Strong ability to participate in a highly effective team

·      Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.