What are the responsibilities and job description for the Information Technology Technical Support position at GTN Technical Staffing?
HIGHLIGHTS
Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred
Location: Combination of mostly remote and some in office (downtown Dallas)
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: April 30, 2025
Shifts: Rotating (you must be open to rotating shifts)
Residency Status: US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
- Key PointsWe are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
- Support provided is roughly 90% by email, 10% by phone
- This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
- Why Join Our TeamGreat company culture with energetic, collaborative team
- Professional environment where everyone lifts everyone else up
- Work with highly-skilled team members in a modern and fun environment
- Business casual workplace dress
- Supportive management with high standards
- Excellent healthcare, dental, and vision benefits available
- Your Daily Activities Will IncludeProviding support (about 90% by email, 10% by phone) to users of custom software
- You Must HaveA professional appearance and demeanor with excellent written and spoken English
- What Your Background Should Look LikeA Bachelor’s degree from an accredited university or college strongly preferred
- 1 years of deep technical software support for Microsoft applications, including Sharepoint, OR Apple Software
- An obvious passion for software
- Enjoys writing
- You Will Be a Perfect Fit If You Are open to rotating shifts or the night shift
- Flexible with scheduling and working OT if needed
Salary : $25
