What are the responsibilities and job description for the IT Support Specialist position at GTT, LLC?

Job Description

Job Title : IT Support Specialist

Contract Duration : 6 Months

Pay rate : Upto $35 / hr

Location : Washington, DC

Work Type : Onsite

Job Description :

Our client is searching for an experienced IT Support Specialist.
You are someone who has significant experience with supporting a fast-paced, high-growth environment.
You are comfortable working as part of a large, distributed team supporting IT operations in both our San Francisco headquarters and remote offices across the country.
You are someone who asks questions, is confident in not knowing everything, and would rather collaborate with others than go it alone.
You are crisp and detail-oriented, but able to work outside of the boundaries when necessary.
On top of your proven history of success, you have a passion for technology and, like us, you value hard work and fun in equal measure.

Job Responsibilities :

Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware

Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)

IT Support Specialist supports and assists employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing

Create accounts for new hires

Deploy and support software to end-users

Respond to support requests in the IT Helpdesk both in person and via a ticketing system

Manage inventory for hardware and software

Job Requirements :

2-3 years of experience in IT support roles. Basic networking skills, including an understanding of servers, switches, WiFi, etc.

Knowledge of administration of Apple computer products using enterprise management tools

Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence

Strong OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude

Solid problem-solving skills

Ability to lift heavy equipment (50 pounds) as needed

Benefit :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Company :

Peer-to-peer ridesharing platform offering on-demand transportation options. Provides personalized and multimodal transportation solutions. Committed to a diverse and inclusive work culture and offers excellent benefits and perks.

25-16848 : #gttnonit #gttjobs

Company Description

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers

Awards

SIA’s Fastest Growing Staffing Firm : 2023 and 2015

SIA’s Best Staffing Firm to Work for : 2019 -2023

Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

Randstad Preferred Supplier : 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist : 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers Awards SIA’s Fastest Growing Staffing Firm : 2023 and 2015 SIA’s Best Staffing Firm to Work for : 2019 -2023 Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015 Randstad Preferred Supplier : 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist : 2015

Salary : $35

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