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Technical Writer Job at GTT, LLC in Augusta

GTT, LLC
Augusta, ME Temporary
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

Job Title : Technical Writer

Work Type : Remote

Location : Augusta, ME

Top 3 Skills :

  • Technical Documentation
  • Experience with SOP's and Training Documents
  • Testing LMS to ensure all data is accurate.

Required Skills :

  • Review and approve procedures for use of online documentation tools as appropriate.
  • Identify business and technical documentation needs that are not currently addressed.
  • Own documentation libraries and subscription lists
  • Promote the need for developing and using standard documentation for all processes within the organization.
  • Perform detailed reviews of interim and final tasks as appropriate.
  • Oversee processing of service requests.
  • Manage, deploy, and schedule Technical Writer activities.
  • Develop and manage short and long-term documentation plans and schedules.
  • Understand work requests / needs within the clientIT.
  • Manage the accomplishment of delivery metrics in support of contractual obligations in the areas of service delivery, on time performance.
  • Work with Team Leads and Group Leads to set documentation goals.
  • Ensure work remains within the agreed project scope.
  • Coordinate work with other Lead Technical Writers as appropriate.
  • Coordinate and procure the required skills and techniques required by the Application Teams for documentation needs.
  • Communicate accurate and useful status reports to Group Lead and other management on a timely basis.
  • Anticipate, identify, track, and resolve issues and risks affecting own work and the work of the Application Team.
  • Develop contingency plans as necessary.
  • Manage expectations of the Technical Writers' internal and external customers.
  • Define documentation quality standards as needed.
  • Conduct post-project reviews and quality assessments.
  • Ensure that defined processes are followed.
  • Communicate related improvement measures to the team.
  • Communicate clearly to Technical Writers their goals, organizational philosophies, and policies and procedures.
  • Benefits :

  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
  • About the Company

    Augusta, ME-based company with 12,000 employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated four-star employer on Glassdoor and Indeed.

    25-18055 #LI-GTT #gttjobs #LI-Remote

    Company Description

    Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

    We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

    There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link :

    Awards

    SIA’s Fastest Growing Staffing Firm : 2023 and 2015

    SIA’s Best Staffing Firm to Work for : 2019 -2023

    Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

    Randstad Preferred Supplier : 2020 - 2023

    TechServe Alliance Excellence Award. 2019

    NH Business Magazines Fast 5 fastest growing companies

    Ernst & Young Entrepreneur of the Year Finalist : 2015

    Company Description

    Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : Awards SIA’s Fastest Growing Staffing Firm : 2023 and 2015 SIA’s Best Staffing Firm to Work for : 2019 -2023 Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015 Randstad Preferred Supplier : 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist : 2015

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